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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,656 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,656 reviews

January 23, 2023

10/10 - love this place & the amazing employees that make the car buying experience so easy! More

by Carly Reynolds
Recommend Dealer
Yes
Employees Worked With
Shelly, Scott Sanders
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Jan 23, 2023 -

Fred Martin Superstore responded

Thank you, Carly! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

January 23, 2023

The dealership was very busy , but made sure that a deal was done on a vehicle that I was satisfied with. More

by Mabrey011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Bacon
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Jan 23, 2023 -

Fred Martin Superstore responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

January 23, 2023

Brandon was absolutely great made sure I had a way to work definitely would go again More

by Traceywilliams208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in recalls
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Jan 23, 2023 -

Fred Martin Superstore responded

We're super happy to hear Brandon was able to take care of you! Thank you for the 5-star review and for choosing us! Thanks again! - Fred Martin Superstore Team

January 23, 2023

Manager was very nice and educated. . he was friendly and welcoming. I give him 5 stars More

by Racheee75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Fred Martin Superstore responded

Thank you for the kind words! Our sales team tries to make every customer's experience a positive one, and hearing that they were able to succeed in doing that really drives them to continue. We appreciate your business and the 5-star review! Thank you! - Fred Martin Superstore Team

January 23, 2023

Pulled in asked what I wanted, checked all the things they check and said that my tires did not need rotated. In and out, friendly staff. I will return! More

by rr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Fred Martin Superstore responded

Thank you for the 5-star review! We're glad we were able to make your visit quick and easy. We will see you again next time! Thanks again! - Fred Martin Superstore Team

January 23, 2023

They helped me when I needed it the most thank you for everything great people More

by Metotlulu72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
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Jan 24, 2023 -

Fred Martin Superstore responded

Thank you for saying so! We're happy we were able to get you taken care of. Thank you for the 5-stars and for your business! - Fred Martin Superstore Team

January 22, 2023

I have leased 2 vehicles and bought 1 with Rob Zabel. He is very helpful, and always keeps what I want and can afford at the center of my car shopping experience. He never makes me feel like I am asking More

by Chlsharte876
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2023 -

Fred Martin Superstore responded

Thanks for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

January 21, 2023

Daylor and Fred Martin has provided us a great experience and put us in a nice vehicle. More

by LEONARD_LAW3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2023 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

January 20, 2023

Great place to get your oil changed. Line was very short at 4:00 pm on Tuesday More

by DAVEM5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Elefritz
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Jan 22, 2023 -

Fred Martin Superstore responded

Thank you, Dave! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

January 20, 2023

Super friendly, made purchasing my vehicle really easy, no pressure sales. Clean comfortable show room. More

by CHRIS_FULKERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2023 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Chris, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

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