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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,656 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,656 reviews

January 18, 2023

Great, greeted at the door, offered coffee, really nice surroundings, comfortable, great people. Great experience. More

by armel43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2023 -

Fred Martin Superstore responded

Thank you so much for the kind words! This really means a lot to us. Our sales staff works really hard to give our customers a stress-free visit. Also thank you for the 5-stars and for your business! We look forward to seeing you again! - Fred Martin Superstore Team

January 18, 2023

Very friendly. Made things happen quickly. Everyone was professional. Treated us like friends, not customers. More

by SKYHI51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
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Jan 18, 2023 -

Fred Martin Superstore responded

We're glad to hear it! Our team tries to make the vehicle buying process as easy as can be for our customers. We're happy that Trey was able to help you out. Thank you for your 5-star review and for your business! We hope to see you again ! - Fred Martin Superstore Team

January 18, 2023

Very good service! Pleasant experience!! Would recommend to anyone, looking to find a new vehicle! More

by melindap21
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2023 -

Fred Martin Superstore responded

Thank you for the 5-star review! We're extremely happy that you chose to shop with us and that Michael was able to find the right vehicle for you. Congratulations on your purchase and we hope to see you again for your next one! -Fred Martin Superstore Team

January 12, 2023

Very few can find a new Ram- TRX truck with 700 Horsepower anywhere. They simply are not available. Everyone said good luck, you'll never find one. Rob assisted me in locating it and I took deliver More

by DPMviper
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2023 -

Fred Martin Superstore responded

Thank you for the 5-star review! We're glad that Rob was able to get you the truck you were looking for. Our sales team prides themselves on being able to get our customers into the right vehicle, and hearing about how Rob was able to find you what you wanted really means a lot to us. Thank you again and congratulations on your purchase! - Fred Martin Superstore Team

January 11, 2023

Lonny was a tremendous help with our selection process to get the perfect vehicle for our needs. Rhonda made the paperwork a breeze. Fred Martin has a great team from start to finish. More

by Cat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Pekar, Scott Sanders
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Jan 11, 2023 -

Fred Martin Superstore responded

Thank you so much for your words about our team and for your 5-star review! Our sales team tries to get the right vehicle for each customer, and our finance team works hard to make the experience super quick and simple. We hope to see you back the next time you're looking for a vehicle! Congratulations on your purchase! - Fred Martin Superstore Team

January 09, 2023

Knowledgable, helpful and courteous staff from the moment you step in the door and till you are handed the keys! More

by JB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Bulgrin
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Jan 10, 2023 -

Fred Martin Superstore responded

Thank you for the 5-stars! Our team tries to make every experience as enjoyable and easy going as possible. Congratulations on your purchase and we hope to see you again next time! - Fred Martin Superstore Team

January 09, 2023

Great experience no hassle’s! ! Felt very valuable and respected.mike was a great salesman even though we kept him late on a holiday he didn’t rush he gave us all of time we needed More

by WHDTANK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2023 -

Fred Martin Superstore responded

Thank you so much for the kind review and the positive words about Mike! We're very happy that he was able to make your experience hassle-free and respectable. Congratulations on your new Jeep and we hope to see you again the next time you're in the market for a vehicle! - Fred Martin Superstore Team

January 08, 2023

Large selection of vehicles to choose from. Very friendly and accommodating sales people and staff. More

by GLYDEWAY88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Bacon
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Jan 09, 2023 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

January 07, 2023

We arrived an hour before closing. Joe and his team stayed an extra 1 and a half hours to finalize the deal and save my wife and I a 3 hour return trip. Great vehicle, Great people. More

by Patrick Feehan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerry Crawford, Joe Boughton
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Jan 07, 2023 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that Joe and our team had the opportunity to work with you, and that they could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

January 06, 2023

Great experience--simple and fairly quick once the deal was agreed upon. I appreciated most of the "work" done by text. Bill King was great to work with. He wasn't pushy, very friendly and I finally enjoye More

by KENOREL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Crawford
Report | Print
Jan 07, 2023 -

Fred Martin Superstore responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

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