Fred Martin Superstore

Joe was amazing and helped us out very quickly. He talked to us very kindly and talked everything out with us. He helped with any questions we had. He talked to us very kindly and talked everything out with us. He helped with any questions we had. More

Anyone can buy a Jeep anywhere. That is obvious. We were about to close on a purchase for a new 2023 Jeep Grand Cherokee at another Dealer. After three days of the agony of back and That is obvious. We were about to close on a purchase for a new 2023 Jeep Grand Cherokee at another Dealer. After three days of the agony of back and forth, we walked away, and THANK GOD! My wife connected with a Superstar PERSON at Fred Martin, with whom we purchased three other Jeeps. We would have started there if they had the vehicle we wanted. And then miraculously, my wife contacted Rob, ironically just received a new 2023 exactly equipped as we wanted and more. He told My wife he would call her back in 20 minutes. Twenty minutes later, with no storytelling, explanations, or maybe, if, when, etc., he was straightforward with the deal and trade-in value, which was better than the other dealer. We concluded we would make the deal and be in the following day.The next day Rob was there for us; the vehicle was exactly as he described, a detailed price sheet ready at the price he quoted, and he made the deal. How can it be that simple and different? It wasn't the Jeep or the price. It was 100% ROB ZABEL! He is a consummate professional with, a great personality, is highly knowledgable, and no game-playing. Rob attains such incredible leadership qualities that if he were the General manager, I could guarantee that Fred Martin would experience sales increases that they never imagined. Rob is the ideal example of "PEOPLE MAKE THE DIFFERENCE" If anyone, anywhere, wishes to purchase a Jeep or Chrysler product without drama and hours of wasted time in negotiation --- LOOK NO FURTHER. ROB ZABEL IS THE MAN!!! Rob-- Thanks for making our experience so incredible, and your promised follow-upp calls andfollow-upp to assure satisfaction is unheard of. You are a man of your word! Mario & Michele Weiss More

Rob Zabel extremely helpful and prompt, he went out of his way to find the exact vehicle i was looking for,I will definitely come back to Fred Martin for my vehicle purchase his way to find the exact vehicle i was looking for,I will definitely come back to Fred Martin for my vehicle purchase More

Awesome experience, easiest vehicle purchase I’ve ever made. Will definitely go see Lisa for future vehicle purchases. made. Will definitely go see Lisa for future vehicle purchases. More

My dealer was great and he helped me very much An I would send others there would send others there More

Fred Martin superstores parts department is a joke. I purchased a overpriced piece of plastic for my vehicle and I didn’t even have it on my truck for more than 24 hours in the part broke. I tried to r I purchased a overpriced piece of plastic for my vehicle and I didn’t even have it on my truck for more than 24 hours in the part broke. I tried to return the part within the 30 day window and they will not except my return because the part has been on my vehicle. I will not work with anybody that does not stand behind the products. If you were looking to have them service your vehicle or looking to buy a part from them I highly advise you steer away because they do not stand behind their products. The manager in the parts department has very poor customer service. Do not waste your time or money with Fred Martin super stores. More

I’ve been buying my vehicles from them for over 24 years and have always had great service! and have always had great service! More

Tim mess up my loan but Mike and his manager worked hard and fixed and made everything right. and fixed and made everything right. More

Great experience! Joe did an amazing job getting us in a vehicle we wanted. I recommend not only getting your next car from Fred Martin but also have Joe as your car s Joe did an amazing job getting us in a vehicle we wanted. I recommend not only getting your next car from Fred Martin but also have Joe as your car salesman. More

Colton was good to work with. Joe, I felt was very unprofessional he would talk down to Colton in front of us Joe, I felt was very unprofessional he would talk down to Colton in front of us More