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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,656 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,656 reviews

October 07, 2022

Daylor was kind, courteous and helpful throughout the decision and purchasing process. He helped make my decision an easier one. Thank you Daylor! More

by KG4
Recommend Dealer
Yes
Employees Worked With
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2022 -

Fred Martin Superstore responded

It's great to hear that Daylor was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

October 07, 2022

No pressure. No rush. Calm experience. Willing to go above and beyond to make sure customer happy. More

by REREMIKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2022 -

Fred Martin Superstore responded

Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

October 05, 2022

Very informative, and gave me lots of choices, they totally stood by my choice and they are taking care of me . The vehicle was being sold as no warranty but they changed it and I have a limited life More

by REDWOOD418
Recommend Dealer
Yes
Employees Worked With
RANDALL MOYER
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Oct 05, 2022 -

Fred Martin Superstore responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

October 05, 2022

They explained everything and took their time explaining until we understood completely, as did the finance department. More

by ANDY21ANDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben P
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Oct 06, 2022 -

Fred Martin Superstore responded

Thank you for sharing your experience with us, Andy! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

October 04, 2022

Really wonderful experience. Quick and efficient help with purchasing a new-to- me car! Would recommend! Many thanks! More

by reimers13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2022 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

October 03, 2022

Extremely easy buying process. No back and forth. Just a straightforward price. Would recommend to anyone. More

by RLEWIS86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Adair
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Oct 04, 2022 -

Fred Martin Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

October 03, 2022

Fred Martin provided excellent, prompt, and accurate sales service every step of this purchase! Great job! More

by MHELMS0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Pekar
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Oct 04, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

October 02, 2022

We’ve been going to Fred Martin Superstore in Barberton for over three leases so far. Rob Zabel always makes sure we’re taken care of. We never feel like we have to Haggle to get the best price, though we More

by Aussienutz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to write this wonderful review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

September 29, 2022

Brett Smith and Rob Zabel are the most trusted names in car sales. I have leased 10 Jeep Wranglers from Fred Martin and have never had a negative experience. More

by kmartin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2022 -

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

September 28, 2022

I was from out of state looking to buy a vehicle at Fred Martin Superstore and the salesmen(RC and Rob G.) made it a very smooth experience. More

by ktomasic214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gunther, Randall Moyer
Report | Print
Sep 30, 2022 -

Fred Martin Superstore responded

We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

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