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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,656 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,656 reviews

September 10, 2022

Tim Bulgrin is an excellent salesman. This is our third vehicle we have leased from him. Won't go any where else unless he does. More

by JRACH52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bulgrin
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Sep 12, 2022 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

September 08, 2022

Haven’t purchased a car in quite a few years, but the team at Fred Martin made my experience pretty seamless. I would recommend this sales team to anyone interested in purchasing or leasing a vehicle. More

by june.a.hopkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Boughton
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Sep 09, 2022 -

Fred Martin Superstore responded

Thank you, June! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

September 07, 2022

Awesome team! Amber and Nick stayed on our deal and made it happen right away. More

by MSCHOEN0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Sep 08, 2022 -

Fred Martin Superstore responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

September 07, 2022

Joe and Mike and Kerry were all great people to work with. They were all very pleasant and knowledgeable and we enjoyed our experience with them. Would definitely recommend them to our friends. More

by saltboxfarm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
Report | Print
Sep 08, 2022 -

Fred Martin Superstore responded

Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

September 07, 2022

Very friendly people, I’ve bought several cars there & always had a pleasant experience. Would definitely recommend. More

by JAMIEBRAGG42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2022 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Jamie, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

September 07, 2022

Have bought my last 5 cars from them. Rob is always great to deal wilth More

by Rachitjaw13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2022 -

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

September 07, 2022

I was very impressed and treated very well I would recommend them to my friends More

by robertcoxley5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiandt
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Sep 08, 2022 -

Fred Martin Superstore responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Robert, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

September 06, 2022

Michael was very helpful. He found the vehicle that I wanted and the buying process was one of the quickest and most efficient I have ever experienced. More

by BECKRIKA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2022 -

Fred Martin Superstore responded

It's great to hear that Michael was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

September 05, 2022

Alex was wonderful! This is my second time buying with him and both times was fast and easy! He knows his stuff!! And Kim Young was also very helpful and had everything More

by Debra765
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Young, Alex Wiandt
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Sep 05, 2022 -

Fred Martin Superstore responded

Debra, Thanks for sharing your thoughts about your experience with Fred Martin Superstore. Alex, Kim, and our team appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

September 02, 2022

I would have to say it's one of the friendliest dealer ship around and Alex is an awesome salesman I enjoyed my visit here More

by raymond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiandt
Report | Print
Sep 02, 2022 -

raymond responded

Fred Martin Ford is a great place to buy a car I was happy with the way they treated me and the salesman Alex was an awesome person he did everything to get me into a vehicle and he did the same for my son so now me and my son are both driving ty Alex and all the people at Fred Martin Ford for all your help u are a great group of people that people like me appreciate your time for us ty very much

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