Back

Fred Martin Superstore

Barberton, OH

4.7
2,656 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership

3195 Barber Rd

Barberton, OH

44203

Directions

By Type

Showing 2,656 reviews

September 01, 2022

This was a very good experience. My salesperson,Lisa, was very professional and responsive to our needs. More

by ARNIE2300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad Lisa had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

September 01, 2022

Amazing dealership! Jeff dowdall is a great salesman, has helped me with three vehicles so far. More to come!! More

by Gatewayrecovery44241
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
Sep 02, 2022 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that Jeff had the opportunity to provide you with another perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

September 01, 2022

Smooth operating ,salesman was totally helpful heAlex my salesman and Liz in finance helped me purchase car More

by NEWONE8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiandt
Sep 02, 2022 -

Fred Martin Superstore responded

We are so glad that Alex and Liz had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

September 01, 2022

Great experience. Easy financing, and helping me build my credit up. My sales associate was top notch, I will definitely come back for my next vehicle purchase. More

by MIke K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

August 31, 2022

I had the pleasure of working with Alex and Chris! Alex spent three days going back and forth with me over the phone finding me a finance company. Chris walked that sales lot so many times to locate More

by michellewells244
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wiandt
Aug 31, 2022 -

Fred Martin Superstore responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

August 31, 2022

My Dealer was very patient and caring not rushing me through the process. I would recommend my friends and family to go to Fred Martin for a new vehicle. More

by JPEAKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Fred Martin Superstore responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fred Martin Superstore. We look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

August 30, 2022

Bought a used car from Jeremy Wootan last week. He was helpful throughout the whole process from when I first showed interest in the vehicle until he handed me the keys! I highly recommend Fred Ma More

by Randy56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Weiner, Kim Young
Aug 30, 2022 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

August 30, 2022

Absolutely amazing service! Would not go to any other place and will definitely go back in the future for another car! More

by Kaylei.sapp1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Joe Boughton
Aug 31, 2022 -

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

August 29, 2022

Great salesman Scott sanders , glad we worked a deal. Friendly. Nice facility Great selection. Of cars More

by JKUYK1221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sanders
Aug 29, 2022 -

Fred Martin Superstore responded

Thank you for your business and this review. We're happy to hear Scott and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

August 29, 2022

Very good communication with all members of staff, especially with Alex our salesperson who I feel went above and beyond and was very knowledgeable and helpful. Very friendly and accommodating atmosph More

by pedwards1175
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiandt
Aug 29, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your thoughts on working with Alex and our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

...
92
...