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Fred Martin Superstore - Service Center

Barberton, OH

4.4
315 Reviews

315 Reviews of Fred Martin Superstore - Service Center

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March 22, 2024

Very conscientious and respectful - everyone was very courteous. They went above and beyond to let me know that I was appreciated as a customer! More

by dru
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Fred Martin Superstore responded

We're glad to hear our team could provide you with a great experience! If we can help with anything else, please reach out and let us know. Thank you for choosing our team and for taking the time to leave us 5-stars!

March 14, 2024

The service department was super help about informing of my vehicles needs as well as with recalls More

by 17mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Fred Martin Superstore responded

We're happy to hear our team could keep you up to date on your maintenance needs! Thank you for taking the time to leave us 5-stars and for choosing our business. We look forward to your next visit!

March 14, 2024

Liars and back stabbers never ever coming back and I will tell everyone I know to stay away from Fred Martin More

by Carpetdoc58
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Black
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Fred Martin Superstore responded

We apologize for your experience. Unfortunately, due to current shop capacity, the time to get to a diagnostic can be a few days. We did make you aware of this at the time of drop off. We're sorry that we were unable to get to your vehicle in a timely manner. We thank you for your review.

March 09, 2024

Outstanding customer service. attention to detail make you want to come back for more highly recommended More

by Yulonda.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lube and service all outstanding
Mar 11, 2024 -

Fred Martin Superstore responded

Thank you so much for your kind words and for your business! We look forward to seeing you again!

March 05, 2024

I’ve never felt more at ease while getting my vehicle serviced. I’m usually biting my nails waiting for them to tell me I owe an arm and a leg. Really good at listening and adapting to what I needed and More

by bribri01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braeden Hull
Mar 06, 2024 -

Fred Martin Superstore responded

We're happy to hear we could help get you fixed up and back on the road! Thank you so much for choosing our team! If you encounter any more problems, please reach out so we can help. Thank you again!

February 28, 2024

Took very good care of my needs and got me in and out in a very timely order More

by timscrltt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Fred Martin Superstore responded

Thank you for the kind words and for your 5-star review! We appreciate your business!

February 27, 2024

Great service, I was in and out quickly and will be back for all my service beeds More

by nccaptain41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Fred Martin Superstore responded

We're happy to hear we could give you a great experience! Thank you for choosing our team! Please let us know if we can help with anything else. Thank you again and we look forward to your next visit!

February 26, 2024

I was kept updated about what was going on with my vehicle. I was also informed of any other issues that needed to be addressed. More

by roberthouse60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bruss
Feb 26, 2024 -

Fred Martin Superstore responded

We're glad to hear we could keep you in the loop while getting you fixed up and back on the road! Thank you so much for choosing our team! We look forward to your next visit!

February 25, 2024

Honest, service team. Braeden was very thorough and communicative. Fixed it right the first time More

by bean2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braeden
Feb 26, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for choosing our team and for taking the time to leave us 5-stars! We look forward to seeing you again!

February 24, 2024

The service was fast and they were all nice and helpful and they mentioned parts that will need serviced in the near future and how much it would cost . Very helpful ! More

by Cricket D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Smakula
Feb 26, 2024 -

Fred Martin Superstore responded

We're happy to hear our team could get you fixed up and back on the road! We look forward to seeing you again!

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