Frisco Chrysler Dodge Jeep Ram - Service Center

Kyle was very helpful and prompt. I originally called another Jeep dealership (Prosper) to schedule service for a recall. The recall letter states it should take 1 hour. The Prosper d I originally called another Jeep dealership (Prosper) to schedule service for a recall. The recall letter states it should take 1 hour. The Prosper dealership said they’d need my Jeep for 2 days. I then called Frisco and spoke to Kyle. He was able to get my Jeep in that day and it only took one hour. Kyle also offered a complimentary exterior wash. This experience will bring me back to this location again. Thank you, Kyle. More

The worst service I’ve experienced. Managers always on thier phones and no one picks up phone calls. Drive there after they said my car was ready after a week and when i got there the c Managers always on thier phones and no one picks up phone calls. Drive there after they said my car was ready after a week and when i got there the car hadn’t even been worked on yet More

Lack of communication even within service department. In a matter of four days, I was contacted by three different people at least five times. None of my actual questions were answered before my visit to In a matter of four days, I was contacted by three different people at least five times. None of my actual questions were answered before my visit to the dealership. Even AFTER being there, I continue to get emails and phone calls from THIS dealership regarding service appointments even after responding to a couple of the previous messages. Even sales called a couple of times when I bought this vehicle AT this dealership back in October. And the four+ hours they had my vehicle didn't even resolve the issue; I have to return next week and leave my car with them to get it taken care of. More

Hunter was great to work with and the communication and service was excellent. Also had the shop foreman look over vehicle and he was very helpful as well. service was excellent. Also had the shop foreman look over vehicle and he was very helpful as well. More

Great help with Cedric our salesman. Management and finance were equally as helpful and made the process smooth and easy. Management and finance were equally as helpful and made the process smooth and easy. More

Brought my QX80 into the service center. The diagnostics and repair took about two days, but John M provided thorough and timely communication each step of the way, which was truly appreciat The diagnostics and repair took about two days, but John M provided thorough and timely communication each step of the way, which was truly appreciated. More

Waiting area is very low budget. Used to have a big screen tv in the area but not anymore! Free water and free coffee and very little attention from staff. Seems like employees try t Used to have a big screen tv in the area but not anymore! Free water and free coffee and very little attention from staff. Seems like employees try to ignore you as much as possible. More

Very welcoming environment. Each employee was open and receiving to feedback that was given to them. Felt like a family environment Each employee was open and receiving to feedback that was given to them. Felt like a family environment More

Good and timely service was received during visit for recent oil change. My vehicle received a complementary wash. recent oil change. My vehicle received a complementary wash. More

Davis is great with communication and service was great as always. Very quick and efficient. as always. Very quick and efficient. More