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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,697 Reviews

1,697 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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May 25, 2025

I had a fantastic experience with Daphne, my service advisor at Frisco Jeep! She went above and beyond to make sure my Jeep Wagoneer was taken care of quickly and thoroughly. Not only did she resolve al More

by sarah johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Nice friendly service. Got my Jeep in out in a timely manner. Very happy with the service and experience More

by dkeel0408
Recommend Dealer
Yes
Employees Worked With
Jordan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Riley
May 23, 2025

Competent and friendly service staff, excellent work which was finished when promised, no high pressure tactics. More

by garyflynn57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

It went well. Still waiting to hear back about parts ordered. This is enough words More

by philip.bean
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Moen
May 23, 2025

Very prompt diagnosis and warranty replacement of dead batteries. Thank you for addressing the issue efficiently. More

by matthewp1974
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Best Dealership in DFW The dealership provided a smooth and professional experience. The staff were knowledgeable, attentive, and answered all my questions without pressure. Overall, it was a positive and More

by chauncey460
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Foltz
May 23, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear that your experience at Frisco Chrysler Dodge Jeep Ram was so smooth and hassle-free. Our team always aims to be attentive and informative for our customers. Wishing you safe travels ahead.

May 22, 2025

Good advising along the way. Work was done efficiently and effectively. Please with how the vehicle handles the road after work done. More

by bowie377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Goode
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We’re glad to hear you were pleased with the service at Frisco Chrysler Dodge Jeep Ram. Safe travels in your newly serviced vehicle.

May 22, 2025

The work to my car was done very well, my only complaint was that it took longer than initially anticipated which is not a problem but nobody reached out to tell me it would be the next day. It’s a smal More

by Alexyoung2289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyon Alizna
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Very bad experience. My truck stayed at the dealership for a week but no work was done. You can never get anyone on the phone or get any update. Had to drive to the deale More

by Hamza
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Becky Cunneen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Ford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Fast and responsive, job well done. Found the problem and resolved. Thanks for the fast turnaround. More

by Rodneyhaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad you found our service fast and responsive. Thank you for the feedback, and take care!

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