Back

Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.5
1,882 Reviews

1,882 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

Sort by
July 20, 2025

Have spent several years working with this dealership. They always find a way to resolve problems More

by chriswehrli48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thaddeus Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy, aftermarket tech, 5 stars
Jul 20, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We greatly appreciate your longstanding trust in Frisco Chrysler Dodge Jeep Ram. We're pleased to hear about your positive experiences with our team.

July 20, 2025

Davis and Daphne were great to work with, very professional and interested in making sure I had a great experience. More

by mattdcampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience at Frisco Chrysler Dodge Jeep Ram. It's great to know our team took good care of you.

July 20, 2025

I still have not received a call back from Chris. My truck is still not fixed and attempted multiple times to contact the dealership. It has been almost a month. When i was there Chris was great. More

by enrique.nunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Kite
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is very important to us. I would appreciate the chance to speak with you about your attempts to contact our Service Team for information on the status of your vehicle. Please send me an email with your best method of contact so we may discuss this further. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

July 20, 2025

Excellent service from start to finish. Staff was friendly, knowledgeable, and made the process easy! More

by wahid.nawshad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Fantastic experience start to finish. Repair department guy Brian was amazing. Courteous, efficient, great communication. This was the best experience I’ve had at a repair shop. More

by ericheintz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear about your excellent experience with our repair department. We'll share this feedback with our team. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

July 19, 2025

Davis is very attentive and always reviews my requests, along with suggestions of other needed services. He keeps in close contact to keep me informed of service status. More

by kprescher
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Davis Pham
Jul 19, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're so glad to hear our team is providing great service by keeping you informed of your service status. Thank you for your kind words and support to Frisco Chrysler Dodge Jeep Ram.

July 19, 2025

The service department is clean and the service staff is friendly, knowledgeable, fair. If the wait time is longer than expected, they keep you informed and generally offers compensation. More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team at Frisco Chrysler Dodge Jeep Ram. We’re glad to hear that your experience was positive.

July 19, 2025

The salesman was very personal and informed. The manager was also friendly and cooperative. I have been looking for this color jeep for awhile and the actually had it More

by rhdpp
Recommend Dealer
Yes
Employees Worked With
Chris Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian , Jase Patrick
Jul 19, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're so glad you found the color Jeep you were searching for with us at Frisco Chrysler Dodge Jeep Ram. Thanks for sharing your experience.

July 19, 2025

It was Wonderful. Very Professional. 2 Recalls Completed. Brian was Great. I’m Happy I recommend this business to others. More

by anita.cowley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive review of Frisco Chrysler Dodge Jeep Ram. We’re glad our team provided you with a great experience. Thanks for recommending us to others.

July 19, 2025

Great professional team the provided excellent service and communication. They have earned my return business. More

by mcmanus_jeff
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Moen