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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,754 Reviews

1,754 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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June 04, 2025

Jordan provided excellent customer service! He serviced my car and also fixed my other issue. More

by funsonabiola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Taylor was incredibly helpful. He answered all the questions I had and made sure my vehicle service was quickly taken care of! More

by Cj819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Goode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad our team exceeded your expectations with the vehicle service. Thank you for choosing Frisco Chrysler Dodge Jeep Ram!

June 04, 2025

Mr. Johnson was fair and honest. The technician was efficient and skilled. We appreciate the transparency of the jobs being performed on our vehicle. More

by princesstaylor211
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Johnson
Jun 05, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're happy our team provided transparency and service you appreciated at Frisco Chrysler Dodge Jeep Ram.

June 04, 2025

Daphne is the best she keeps. You contacted follow up on everything advise service I will always ask for her when I reschedule my next work she is excellent. More

by RHONDAANDROD
Recommend Dealer
Yes
Employees Worked With
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daphne Benedict
Jun 05, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear you had a positive experience with our team at Frisco Chrysler Dodge Jeep Ram. Looking forward to your continued confidence in us.

June 03, 2025

I had a wonderful experience with Chris M and the whole team at Frisco Chrysler, dodge, jeep. More

by Ash.runyan3
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Ford
Jun 05, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear about your positive experience with our team at Frisco Chrysler Dodge Jeep Ram. Thank you for sharing your feedback.

June 03, 2025

Daphne was very helpful and tried explaining the recall changing to a warranty and that I need to drive 1500 miles and come back in! I’ll definitely be back to check my oil problem and take care of this! More

by atthnisace
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad our team was able to assist you with the recall and warranty information. Drive safely and we look forward to assisting you with your oil problem at Frisco Chrysler Dodge Jeep Ram.

June 03, 2025

Jordan Riley assistant is greatly appreciated. I purchased my 345 Dodge Charger RX here in Frisco. I stay out of town. The Dearler ship stands by their product with customer satisfaction . More

by Reggie Vonner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Shary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us at Frisco Chrysler Dodge Jeep Ram. We're glad our team was able to assist you with your 345 Dodge Charger RX, and we appreciate the opportunity to serve you both in-town and from afar.

June 03, 2025

Customer service representative are very cordial. No pressure on add on services. Has me out the door in expected time. More

by glenscales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are glad to know you had a great experience at Frisco Chrysler Dodge Jeep Ram.

June 02, 2025

Friendly, knowledgeable staff. Service writer always checks for all available customer discounts. Express Lube completed in time as promised. More

by Dutzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Stickles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear that you had a positive experience with our Express Lube and found the staff helpful. If there's anything else you need, feel free to reach out.

June 02, 2025

This dealership was the most Unprofessional, and most Unorganized dealership I have ever bought a car from! I would not recommend to anyone and I will never buy a car here again! More

by Shandye
Recommend Dealer
No
Employees Worked With
Christopher in Finance , Justin Wall
Jun 03, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello Shandye, I would like to learn more about your car-buying experience with our Sales Team regarding the level of customer care that you encountered. We pride ourselves on the high-quality standards we maintain here, and I would appreciate the opportunity to speak with you about your feedback. I kindly ask that you contact me directly at a time that is best for you. Thank you, Andre Moore General Sales Manager andremoore@greenwayauto.com 469-888-4788 ext. 253

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