Frisco Chrysler Dodge Jeep Ram - Service Center

Great service! Really recommend Hunter in the service department! Hunter provided exceptional customer service and was right on the money with his assessment of h Really recommend Hunter in the service department! Hunter provided exceptional customer service and was right on the money with his assessment of how long the service would take. I’ll go back! More

My service representative David Pham was great to work with. The turnaround time was fast. The notification system you use to keep the customer informed was very helpful. with. The turnaround time was fast. The notification system you use to keep the customer informed was very helpful. More

SERVICE WRITER DEREK - KIND - FRIENDLY - ACCOMMODATING -UNDERSTANDING - NO LESS THAN 5 STAR SERVICE Louis Solov 2016 JKUR -UNDERSTANDING - NO LESS THAN 5 STAR SERVICE Louis Solov 2016 JKUR More

Derrick was easy to work with and saved me money with services coupons for the Viper truck. services coupons for the Viper truck. More

Great place to service your vehicle, or purchase a vehicle. Staff is super friendly, and attentive to the customers needs. Will continue to purchase and service my vehicles here. vehicle. Staff is super friendly, and attentive to the customers needs. Will continue to purchase and service my vehicles here. More

Davis Pham and his Team made my experience so easy and did so in a timely manner! did so in a timely manner! More

I made an appointment for oil change and tire rotation. For a certain time of day when I got there, basically I did not have an appointment to get my car worked on just was put in the normal queue to have For a certain time of day when I got there, basically I did not have an appointment to get my car worked on just was put in the normal queue to have things done. The express oil change took over three hours Which is unacceptable in my opinion when you have an appointment. The dealership personality says they have no control over the appointment set up as a third-party. Does that without knowledge of what’s going on at the dealership and how many cars may be in front of you when you get there at the appointed time. The dealership and appointment schedule people should be on the same Page when they schedule someone so they don’t have to wait an excessive amount of time when they should be seen at the appointment time. I can see a few minutes here or there, but not a three hour wait. The service manager people said that you should come in early. I’m not opening time to get work done. As the scheduling service is just for the service people to set time to talk to you about what might need to be done. But that is not what’s advertised when you schedule an appointment to have something done like I did. All the personnel that I had interactions with were very nice and knowledgeable. Thank you, Ron More

I had a STELLAR experience at this dealership and my advisor, Derrick, made it exceptionally well! Thanks to all the friendly staff and I shall return!! advisor, Derrick, made it exceptionally well! Thanks to all the friendly staff and I shall return!! More

I appreciate the new stereo that was installed when my Car Play stopped working. Thank you Davis. Car Play stopped working. Thank you Davis. More

This dealership full filled my car's service request perfectly and delivered my car on time. perfectly and delivered my car on time. More