Frisco Chrysler Dodge Jeep Ram - Service Center

Hi To whom it may concern, I must say, I am a strong believer and advocate quality customer service. Along those lines, unfortunately it is rare these days.😊 So, I’m writing to say Taylor the s believer and advocate quality customer service. Along those lines, unfortunately it is rare these days.😊 So, I’m writing to say Taylor the service advisor provided exceptional customer service, if he had not told me he was new; I would have believed he had been working there for years. Taylor was very knowledgeable; transparent, with a bubbly attitude… If he did know the answer to a series of questions/inquiries I had, he would go seek & timely return with the answer. Taylor was very professional, he demonstrated what true customer care & support should look like. For these reasons by GODS Grace, I purchased a set of 4 new tire. Thanks Taylor & I pray you look to the heavens; as I believe your great personality & people skills could have only come through that way.😊🙏🏾 More

They took in my vehicle and fixed my issue in under 24 hours. Other places wanted to put me off for a week or more but since I was traveling speed was important. Also, they didn’t gouge me price wise. hours. Other places wanted to put me off for a week or more but since I was traveling speed was important. Also, they didn’t gouge me price wise. More

Great service, quick and complete. John was great! Only place I ever take my TRX! John was great! Only place I ever take my TRX! More

He was very responsive. Although I just dropped by to see the cargo vans, he took the time to show me three and I ended up purchasing. He had great follow up text and called Although I just dropped by to see the cargo vans, he took the time to show me three and I ended up purchasing. He had great follow up text and called me anytime of the night. Very responsive to my knees and my Operation Manager's knee. More

Brian is always great! He keeps me informed and personally looks to see if things were accomplished as requested. I would not take my Ram anywhere else. He keeps me informed and personally looks to see if things were accomplished as requested. I would not take my Ram anywhere else. More

Everything went smoothly and I felt like I was in and out of there in no time. of there in no time. More

I appreciated the helpful and friendly service. Brian got me checked in, and I was quickly shuttled back home by a friendly driver. Brian helped resolve the issue, and he even offered to stay late Brian got me checked in, and I was quickly shuttled back home by a friendly driver. Brian helped resolve the issue, and he even offered to stay late to walk me through some confusing functionality on the car. More

I was greeted timely however it took sometime before I was helped when service employees were standing around talking until finally a girl came up to me and asked if I had been helped and got one of the g was helped when service employees were standing around talking until finally a girl came up to me and asked if I had been helped and got one of the guys to help me. More

The service was a quick and easy process thank you very much for your work. much for your work. More

Honestly I usually have a positive time. But this time it was honestly great. Derrick made it a great experience. If I can request someone every time it would be him. But this time it was honestly great. Derrick made it a great experience. If I can request someone every time it would be him. More