Front Royal Ford

I had an outstanding experience at Front Royal Ford from start to finish. The entire team was welcoming, professional, and genuinely focused on making the car-buying process easy and stress-free. They took start to finish. The entire team was welcoming, professional, and genuinely focused on making the car-buying process easy and stress-free. They took the time to answer all of my questions, explained every detail clearly, and never made me feel pressured. Their customer service is truly exceptional. Everyone was knowledgeable, honest, and treated me with kindness and respect. It’s clear that they value their customers and work hard to build lasting relationships, not just make a sale. The dealership is clean, well-organized, and has a great selection of vehicles. The entire process was smooth, transparent, and efficient. I left feeling confident that I had made the right decision. If you’re looking for a dealership that is trustworthy, professional, and truly cares about its customers, I highly recommend Front Royal Ford. Thank you to the entire team for such a wonderful experience—I will definitely be recommending you to my family and friends and will gladly return for future vehicle purchases. More

The only place I trust with my vehicle. Staff are friendly and most importantly respectful. I am always given transparent answers regarding the needs and cost of my vehicle. Staff are friendly and most importantly respectful. I am always given transparent answers regarding the needs and cost of my vehicle. More

When I first walked in I noticed the layout of the sales floor and thought that yikes privacy is out the window here, I literally could hear a conversation a salesperson was having about bringing a RTR gril floor and thought that yikes privacy is out the window here, I literally could hear a conversation a salesperson was having about bringing a RTR grill from New Jersey. I was completely under impressed with Tom who has the personality of a Department of Motor Vehicles employee. Jonathan was very personable; however, he needs to learn his product more. Tony was awesome and defused any issues caused by Tom, he is a keeper. The Tag and Title dept. is tops as well. I did not finance my Expedition King Ranch I paid cash. More

I’ve been wanting a Bronco since I bought my last car years ago and somehow the stars aligned & Jared got me in and out and the right number on my trade in. No wonder my mother has bought like three cars years ago and somehow the stars aligned & Jared got me in and out and the right number on my trade in. No wonder my mother has bought like three cars from him. I’m obsessed with my Bronco, genuinely couldn’t be happier. The best part though, after noticing the Beatles keychain, the manager started playing Beatles music. No one else noticed, but i did. Thank you, that was a really sweet observation. My army veteran dad passed in 2021 and was a huge Beatles fan, my Beatles salon is in honor of him. It made me feel like he was blessing my purchase and everything was as it should be. Great job, guys. Will certainly send folks that way! :) More

Performed service that was not necessary, did not repair issue for which service was requested. issue for which service was requested. More

Service advisor were great to work with. I had an oil change done I made appointment for it but was told it is still first come first serve. That was the only problem I had. Even with t I had an oil change done I made appointment for it but was told it is still first come first serve. That was the only problem I had. Even with that being said. Oil change was done in a good time period More

Everyone was friendly and professional; Great communication; The service department truly cares about their customers communication; The service department truly cares about their customers More

Matt is a great sales person. Easily helped us pick our vehicle. Really great guy. Friendly and courteous… Easily helped us pick our vehicle. Really great guy. Friendly and courteous… More

Service department did a fantastic job went above and beyond for us with our warranty work beyond for us with our warranty work More

Friendly, understood my complaint, good communication, completed in a timely manner. Zach is the best completed in a timely manner. Zach is the best More