Front Royal Ford
Front Royal, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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2005 mustang Saturday 8am oil change went very smoothly from check in to check out, and service staff was very helpful and friendly to work with. Thank you Front Royal Ford from check in to check out, and service staff was very helpful and friendly to work with. Thank you Front Royal Ford More
Scheduled online simple recall upgrade. Waited at location. Attentive service personnel. We'll return for oil change and tire rotation. Enjoying purchase from and serviced by Front Roya Waited at location. Attentive service personnel. We'll return for oil change and tire rotation. Enjoying purchase from and serviced by Front Royal Ford. More
Great Service Department and technicians and always pleased with the service done on our vehicles. pleased with the service done on our vehicles. More
Small town feel with high customer and service quality standards. Appreciate the parts and service team. They take pride in their work and company/products. standards. Appreciate the parts and service team. They take pride in their work and company/products. More
Men were nice. They did the main task of oil change but did not check/fill tires. I asked them twice to make sure the tire pressure was repaired. They said they did They did the main task of oil change but did not check/fill tires. I asked them twice to make sure the tire pressure was repaired. They said they did it. They didn't . I have 4 tires with 4 different pressures: from very low to high. They also could not answer or fix or suggest how to fix the computer glitches I have. They did try. The car is 10 months old, very new, and parts of the computer -tablet do not work. It worked before. I will look on youtube for the answer. I prefer a place that will make appointments. The walk-in only means hours in the waiting room. More
did not perform requested state inspection as part of routine service. total lack of communication routine service. total lack of communication More
I took my vehicle in for an oil change and they told me something was wrong with my vehicle and it would cost $1400 to fix 7 hours of labor. I took to another place and they looked at what was told to me a something was wrong with my vehicle and it would cost $1400 to fix 7 hours of labor. I took to another place and they looked at what was told to me as wrong with my car and confirmed there was nothing wrong with my vehicle. I feel like they were trying to find an issue and charge me for something not necessary. This is not the first time they have done this with my vehicles. More
Prompt service given a explanation of the warranty work. Picked up the day part came in. Picked up the day part came in. More
Very Helpful staff, I appreciate the dealership picking up and returning my vehicle. it was a good experience. up and returning my vehicle. it was a good experience. More
Being told that “it’s not my fault that your engine light came on!” Kind of does it for me. Expecting a little empathy when faced with automotive difficulties does not seem out of the question! came on!” Kind of does it for me. Expecting a little empathy when faced with automotive difficulties does not seem out of the question! More



