Back

Front Royal Ford

Front Royal, VA

4.6
1,008 Reviews
Front Royal Ford is more than just new and used sales, parts, and service. Our team, housed in Front Royal, is proud to serve drivers from Winchester VA, Strasburg VA, Woodstock VA, Luray and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
Contact Dealership

9135 Winchester Rd.

Front Royal, VA

22630

Directions

By Type

Showing 1,008 reviews

March 18, 2021

So Considering I am not a fan of the car buying process in general, I feel that the team that helped my daughter and I on her first purchase treated us well. I am grateful her experience was one full of h More

by mikesbike1500
Recommend Dealer
Yes
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clifford Dove, Roland Carter
March 16, 2021

Very good dealership! I was able to get the vehicle I wanted at the price point that worked. The sales and finance staff were awesome! More

by getagrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Terrazas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Harlow, Hamza Saeed
Mar 17, 2021 -

Front Royal Ford responded

Hi, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (540) 636-2901 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

March 16, 2021

Great experience. Only observation, I always appreciated the paper floor mats. Didn’t get one and there was a little dirt on floorboard. No biggie...still appreciate the service by employees. Thanks. More

by GTSETTLE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal
March 08, 2021

I am very happy with the service you provided. You accomplishing everything I asked for. Very friendly service members. Thank you very much for your work product. More

by RSHPBH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal
Mar 10, 2021 -

Front Royal Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! Please let us know if there is ever anything else we can do for you. Safe travels!

March 05, 2021

Good service! Free car wash! What’s not to like? I’ve been taking my 2013 Ford Edge there since I bought it! Great dealership! More

by jeanne.howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2021

great service. was surprised dealership even washed the vehicle upon returning it. Pricing was upfront and no surprises. Done in a timely manner. Even fixed a tire that had a slow leak. More

by CMAZZA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Mar 04, 2021 -

Front Royal Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 27, 2021

Everything went well very seamless maybe later in time will use them again very satisfied.Jared took the time to explain everything in detail to us More

by wrestlerseventy
Recommend Dealer
Yes
Employees Worked With
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Carter
February 24, 2021

Always amazing service at Front Royal Ford from Mike Seal! He's very friendly and knowledgeable and goes out of his way to ensure the job is done well! More

by lisa.k.seal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seal
February 23, 2021

Chris at Front Royal Ford was very helpful in helping us choose the perfect vehicle for us. Good prices and a very friendly staff. Would definitely recommend this dealership. Bill and Lorrie More

by dreamer91
Recommend Dealer
Yes
Employees Worked With
Chris and Tony
February 22, 2021

Jared was awesome! He sold my son a truck and myself a new explorer on the same day!! Thank you Jared! Extra thanks for the awesome service for my son!! More

by Wendy Smoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
71
...