Galleria BMW

Contacted Galleria BMW regarding an Extended Service Contract. I was put in contact with Ava Williams from the finance department and she was very patient and helpful with delivering me all my options. Contract. I was put in contact with Ava Williams from the finance department and she was very patient and helpful with delivering me all my options. Once I decided on what I wanted she was able to give me payment options I didn’t know were available. Grade A+ Customer Service. Overall great experience and best price for the product. Thank you, Ava and Galleria BMW for making this an easy and positive experience. More

Ava and Cody made the experience of extending my warranty simple and quick. They were great with answering my questions and addressing my concerns. Would highly recommend and use in the future. simple and quick. They were great with answering my questions and addressing my concerns. Would highly recommend and use in the future. More

We had an excellent experience working with Galleria BMW for our custom BMW X5 order. From the beginning, the team was extremely responsive and made sure every detail of our build matched exactly what we for our custom BMW X5 order. From the beginning, the team was extremely responsive and made sure every detail of our build matched exactly what we wanted. We even requested a few configuration changes after production had already started, and they went above and beyond to accommodate those changes. We are located in Charlotte, NC, while the dealership is in Mississippi, but the entire process was handled online and could not have been easier. The team made everything seamless, including handling the North Carolina vehicle registration paperwork for us. They also covered both the vehicle shipping and registration-related shipping costs, which was a huge plus. The car was delivered in just about six weeks from the time we placed the order. It arrived with a full tank of gas, fully charged, and in perfect condition. What impressed us most was how smooth and stress-free the entire experience was despite being an out-of-state purchase. The communication was excellent throughout the process, and we always felt taken care of. Love, love, love the service we received. We would absolutely recommend Galleria BMW to anyone looking to purchase a BMW, regardless of which state they are located in. More

I was completely taken back when we arrived to finalize the purchase of my preowned car and were directed to the showroom floor. Next to the many perfectly polished BMW's there was a car covered with a tar the purchase of my preowned car and were directed to the showroom floor. Next to the many perfectly polished BMW's there was a car covered with a tarp and giant bow. I got to unveil my car just like you see in commercials. Thank you for giving me such a special experience! More

Well I had a great experience at the dealership my salesman Caleb is the best I’ve had the pleasure of dealing with in years. salesman Caleb is the best I’ve had the pleasure of dealing with in years. More

Dawn was great to work with. Knowledgeable and friendly. Very responsive to calls and texts. She will be our go-to at Galleria in the future. Also, huge shout out to Jacob Byrd!. Knowledgeable and friendly. Very responsive to calls and texts. She will be our go-to at Galleria in the future. Also, huge shout out to Jacob Byrd!. He's the best! More

I contacted Ava to make a purchase and she made it easy for me. We did the entire transaction by email which is a breath of fresh air for a dealership. I’m so impressed with the level of service that I wil for me. We did the entire transaction by email which is a breath of fresh air for a dealership. I’m so impressed with the level of service that I will be back for another soon. More

I had very good experience with galleria BMW. Dawn was excellent and very knowledgeable. Definitely recommend! Dawn was excellent and very knowledgeable. Definitely recommend! More

I couldn’t be happier with the entire experience at Galleria BMW! From start to finish, I worked with Benjamin on a 2026 BMW X3 xDrive and he made this the easiest and fastest car deal I’ve ever had. Galleria BMW! From start to finish, I worked with Benjamin on a 2026 BMW X3 xDrive and he made this the easiest and fastest car deal I’ve ever had. Benjamin was professional, kind, and an excellent communicator throughout the entire process. He was responsive every step of the way and never made me feel pressured. The deal he put together was outstanding. I got exactly what I was looking for with zero hassle. What really stood out was how streamlined everything was. The car is even being delivered to me, which is the cherry on top of an already exceptional experience. If you’re looking for a BMW and want a salesperson who actually listens and delivers, ask for Benjamin. You won’t be disappointed. Highly recommend Galleria BMW! More

This was my first BMW and it was a great experience! As soon as you step through the door you’re treated like your business is actually valued. Katie Zazzara helped me through the ordering process and k As soon as you step through the door you’re treated like your business is actually valued. Katie Zazzara helped me through the ordering process and kept me up to date as my vehicle moved through the process. She has a great attitude and seems to really love BMW. On pick up day I had a last minute scheduling conflict and they were able to get me out the door on time. Buying a new car should be a fun experience and it definitely was. Thanks to everyone at Galleria BMW! More