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Galleria BMW
D'iberville, MS
1,214 Reviews
Galleria BMW first opened its doors in 2017 in D'Iberville. As a family-run business, we strive to offer our customers a more personalized shopping experience. We don’t think of ourselves as being in the “car business,” but rather, the “hospitality business.” One step onto our showroom floor, and we’re confident you’ll feel right at home, buying a car from your neighbors. We treat our employees and customers like family, striving to offer our community the gift of a stress-free car shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,214 reviews
September 05, 2024
Excellent service! Sonya is the sweetest, and takes care of anything I need! I will continue to shop with BMW Sonya is the sweetest, and takes care of anything I need! I will continue to shop with BMW More
by Gerri
Employees Worked With
September 03, 2024
Incredible service by Shane, Extremely Efficient and polite. Would not hesitate doing business with him in the future ! polite. Would not hesitate doing business with him in the future ! More
by jd
Employees Worked With
September 01, 2024
My husband and I really enjoy the experience with Galleria BMW and Dawn . Dawn you took the time to explain and answer all of our questions. You are so kind. Very impressed with your knowledge of BMW Galleria BMW and Dawn . Dawn you took the time to explain and answer all of our questions. You are so kind. Very impressed with your knowledge of BMW’s . More
by Tsumrall0405
Employees Worked With
September 01, 2024
Excellent service and responses to clarify all questions to expedite the process. Will do business with them again. Great deals!!!! to expedite the process. Will do business with them again. Great deals!!!! More
by Sorayabt
August 30, 2024
I had a good experience at this car dealership, everything went very smooth. Very nice place, clean, staff is very polite and attentive, especially Sonya! She was knowledgeable and very down the ea everything went very smooth. Very nice place, clean, staff is very polite and attentive, especially Sonya! She was knowledgeable and very down the earth. More
by Anna
Employees Worked With
August 26, 2024
This has been the best car buying experience. I promise to come back for my next purchase! I promise to come back for my next purchase! More
by Ljo4bama
Employees Worked With
August 26, 2024
Shane was Very professional and quick to do business with I got the car 2 days after signing my lease and I live in Florida. Excellent service I got the car 2 days after signing my lease and I live in Florida. Excellent service More
by Inon
Employees Worked With
August 22, 2024
Galleria Team is the best. Appreciate them and all the hard work they do. Thanks! Appreciate them and all the hard work they do. Thanks! More
by Eric EDG
August 21, 2024
Awesome on all levels. Clean positive information wise .pleasant atmosphere!.service department. Delivery of the product Clean positive information wise .pleasant atmosphere!.service department. Delivery of the product More
by Snoopypays
August 21, 2024
On May 27, 2024 my husband and I traded in our vehicle to purchase a used 2023 Kia Niro EV from Galleria BMW located in Diberville, MS. We live in Texas and paid $1800 to have the car shipped to us. We finan purchase a used 2023 Kia Niro EV from Galleria BMW located in Diberville, MS. We live in Texas and paid $1800 to have the car shipped to us. We financed the vehicle through a Credit Union. The sales associate, Avery Cooper, and Finance Manager, Cody Bowman committed to securely transporting the vehicle to us and facilitated the Tag, Title, and Registration application. My husband and I had repeatedly requested that the license plate be transferred directly from the old car to the new car as the plates held a sentimental value, and it would expedite the process. Once the Kia Niro was delivered to TX on June 4, 2024, we received temporary plates as Texas law only allows 7 calendar days for out of state temporary plates. We made them aware on June 10, 2024 that we had not yet received the tag and they informed us that had not even submitted the application yet. I made sure that they had all the necessary paperwork and reminded them that I wished to have the same license plates. We were then without plates for 2 months due to the error by a Galleria BMW. It was difficult being able to get my family to daily events and get to work trying to avoid incurring fines/tickets. While my husband also works, we were not able to share his vehicle. Each day provided stress essentially driving without license and registration to meet my family’s needs. Unfortunately, the Kia was registered with new plates without our knowledge, or any follow-up from Galleria BMW. On July 25, 2024, we then received the title in the mail with ‘No Lien Holder’ listed on the title while the dealership knew we had financed the vehicle through a Credit Union as they had received the check. We immediately notified Galleria BMW of their additional error and were asked to FedEx the title directly to them. A week later we received a notice from the Credit Union that they had not received the title, and it was under investigation. We had to explain the situation and as of today, August 21, 2024, they have yet to receive the title. On August 13, 2024, I had requested a refund for the Tag, Title, and Registration portion that we paid ($353.25) due to the error on Galleria BMW’s part and for the hardship this has caused our family. We finally received a response from Dealership Manager, Leslie Williams, that she was not willing to pay for these fees. The following days I made 3 attempts to call her to discuss over the phone and to speak with her leaders, Bo Mandal (President) and John Valletta (Vice President). The final conversation that we had Leslie became irate and disconnected our call mid conversation. I feel that the dealership is now unwilling to make the situation right on their part by refunding the $353.25 that was paid for tag, title, and registration. More
by giani.bennett1
Employees Worked With
Leslie Williams, Avery Cooper
