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209 Reviews of Galleria BMW - Service Center
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June 16, 2025
We received excellent service at Galleria. Ben was delightful and answered all of my questions. Chris was fabulous and thorough with the videos. Will definitely be back. Ben was delightful and answered all of my questions. Chris was fabulous and thorough with the videos. Will definitely be back. More
by MamaCass
June 13, 2025
Service department is friendly, thorough and easy to deal with. They took care of standard service and diagnosed an additional problem. Dealership has a nice waiting area. with. They took care of standard service and diagnosed an additional problem. Dealership has a nice waiting area. More
by charkbite
Employees Worked With
June 02, 2025
Top-notch quality customer service. Mr. Herbert's efficiency and attentiveness are of 5-star caliber. Mr. Herbert's efficiency and attentiveness are of 5-star caliber. More
by JOHNNYALEX23
Employees Worked With
May 23, 2025
This is the BEST BMW dealership I’ve experienced by far! Their customer service is outstanding. They are quick and very accommodating. Their customer service is outstanding. They are quick and very accommodating. More
by Angelratliff27
Employees Worked With
May 16, 2025
My experience with Austin in sales and Billy in the service Department has always been Excellent. Billy is very professional, my man when it comes to getting the car repaired.. service Department has always been Excellent. Billy is very professional, my man when it comes to getting the car repaired.. More
by Creole
May 15, 2025
First class treatment with fast and efficient service. Nice waiting area. Billy H took great care of us! Nice waiting area. Billy H took great care of us! More
by Goldeneagle
Employees Worked With
April 08, 2025
The service department is very disappointed. We have taken our BMW 5 different times for the same reason. Leaking coolant,, We pick it up don’t even get 200 miles on the car and it’s leaking aga We have taken our BMW 5 different times for the same reason. Leaking coolant,, We pick it up don’t even get 200 miles on the car and it’s leaking again, we take it back in and is told it’s another part and with our deductible it’s 600 dollars ever time. I have brought over 15 different vehicles from Mandel and did all of my business with them. The way they treat their customers now I will never buy a vehicle or take a vehicle to them. They lost all of my business. More
by Mhillyard
Employees Worked With
March 23, 2025
The attention to customer comfort detail was excellent. My repairs were more than I expected, but I was given a discount that may help me in getting the repairs done sooner. My wait was over 2 hours, but I My repairs were more than I expected, but I was given a discount that may help me in getting the repairs done sooner. My wait was over 2 hours, but I felt the service was thorough. More
by KL
Employees Worked With
March 22, 2025
They were very helpful when a software update didn't download completely. They were able to take care of the issue quickly download completely. They were able to take care of the issue quickly More
by tommyteague65
Employees Worked With
March 13, 2025
Unbelievable service! ! The staff is friendly and Profesional. My vehicle was picked up and serviced and returned to me in one day. I highly recommend Galleria when searchi ! The staff is friendly and Profesional. My vehicle was picked up and serviced and returned to me in one day. I highly recommend Galleria when searching for a new vehicle. Outstanding!!!! More
by damntdan
