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Galleria BMW - Service Center

D'iberville, MS

4.9
92 Reviews
Call Service Center (228) 232-0333

92 Reviews of Galleria BMW - Service Center

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April 29, 2024

The Dealership as a whole has no equal in this area. Great facility throughout. I switched from Mercedes because of the service. I have not been disappointed.. I thank the service department is second t More

by Winfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Cooper
2.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Bowen- Outstanding
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Apr 30, 2024 -

Galleria BMW responded

Thank you very much, Winfield! We truly appreciate you taking the time to share this about our dealership and team. We always strive to provide our customers with the best possible service and experience, and are so pleased to hear that we have done just that. We are so happy to have you as part of our Galleria BMW Family! If there is anything else we can assist you with, please do not hesitate to reach out!!

Helpful
April 28, 2024

Great and timely service. I would recommend Galleria BMW to any one needing repairs for their BMW. More

by mdssas1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Lancaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Galleria BMW responded

Thank you so much for your recommendation! We really appreciate you!!

Helpful
April 26, 2024

The staff is always welcoming and friendly to me. The service is quick and efficient. More

by rhondagaddis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Galleria BMW responded

Thank you very much, Rhonda! We really appreciate your business and kind words, and we hope to work with you again in the future!

Helpful
April 26, 2024

Everyone is very polite and professional. Billy is awesome and always remembers me and what I have going on. More

by dsallee73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Galleria BMW responded

We could not be happier to hear this! We really appreciate you, and could not be happier to hear that you think Billy is as awesome as we do! Thank you so much for your kind words and business!!

Helpful
April 26, 2024

Excellent customer service, very professional and polite. Top of the line! We love our BMW and our dealership! More

by Erin39402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Mattina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Galleria BMW responded

Thank you, Erin! We really appreciate your kind words about our customer service and dealership! We know that you will continue to love your new BMW, but if there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust, and we could not be happier to have you as part of our Galleria BMW Family!

Helpful
April 26, 2024

Billy Herbert and the Service Staff are professional, experienced, care about me and very courteous. More

by Melmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Galleria BMW responded

Thank you so much for sharing such kind words about Billy and our service staff, Melmar! If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust!

Helpful
April 26, 2024

Service was outstanding. Billy was a top notch service advisor. Loaner car was appreciated. Communication was great! More

by pastorchadmills
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Galleria BMW responded

Thank you so much, pastorchadmills! We could not be more pleased to hear that Billy and our dealership were able to provide you with outstanding service and an overall wonderful experience. If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate you!

Helpful
April 26, 2024

The service department is great. Very helpful, courteous, and knowledgeable. Billy was especially helpful and answered every question we had. The work was done in a timely manner, ac More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2024 -

Galleria BMW responded

Thank you so much for your recommendation, Bobby! We really appreciate your taking the time to share such kind words about Billy and our service department. We really appreciate your business and trust, and hope to continue to work with you in the future!

Helpful
April 26, 2024

Very pleasant experience. They had me in and out very quickly! I would definitely recommend More

by Sonia Stennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Galleria BMW responded

Thank you so much for your recommendation, Sonia! We are so happy to have been able to provide you with a timely and very pleasant experience. If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust!

Helpful
April 22, 2024

It was very clean. The people were friendly and knowledgeable. Car was done on time with no issues. More

by mdengler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Galleria BMW responded

Thank you for sharing such kind words about our dealership! If there is anything else we can assist you with, please do not hesitate to reach out! We really appreciate your business and trust.

Helpful
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