Galleria BMW - Service Center

Billy is absolutely fantastic. Every time I schedule an appointment and visit the service center he is kind, patient, enthusiastic, and hospitable. He communicates frequently on up Every time I schedule an appointment and visit the service center he is kind, patient, enthusiastic, and hospitable. He communicates frequently on updates from the service center and tends to our service needs. I receive excellent service every time I visit this dealership and they provide the utmost quality in their work. More

It is always a pleasure doing business here! Everyone is always pleasant and super helpful. Everyone is always pleasant and super helpful. More

We bought my husband’s vehicle at this location, the customer service at this location was amazing. I drove almost 3hrs from home to get my oil changed. customer service at this location was amazing. I drove almost 3hrs from home to get my oil changed. More

The service was outstanding as usual! Big thanks to Billy Herbert for always ensuring I get taken care of! Big thanks to Billy Herbert for always ensuring I get taken care of! More

Exceptional, personalized service. Service techs are honest, reliable, and trustworthy. Very much appreciate the concierge service. It saves me the trouble of having to drive back and Service techs are honest, reliable, and trustworthy. Very much appreciate the concierge service. It saves me the trouble of having to drive back and forth to the out of town dealer for service. More

I dealt pretty much solely with Chris back in the repair shop. His communication and attention to detail were phenomenal. Based on his level of customer service alone, I will be purchasing my next BMW from shop. His communication and attention to detail were phenomenal. Based on his level of customer service alone, I will be purchasing my next BMW from this dealership! More

Excellent customer service from before you purchase through getting your serviced. They ensure that you are satisfied! through getting your serviced. They ensure that you are satisfied! More

This is my third time to go in for maintenance and everytime they have went above and beyond to make the experience enjoyable. Great staff everytime they have went above and beyond to make the experience enjoyable. Great staff More

Very pleasant visit overall and did not wait for long at all for oil change. all for oil change. More

Andrew is a greater service provider and gives excellent customer service. Not only to me but I have seen his interactions with other customers as well. customer service. Not only to me but I have seen his interactions with other customers as well. More