210 Reviews of Galleria BMW - Service Center
They are always polite and courteous, and go above and beyond for my service. They even took me to lunch while I waited for my X3 to be serviced. beyond for my service. They even took me to lunch while I waited for my X3 to be serviced. More
Great place to do business! Professional employees throughout! Service manager Billy is top notch as is the entire service crew Professional employees throughout! Service manager Billy is top notch as is the entire service crew More
Excellent service department. Keeps you informed at all times. Cleanliness is top notch. Service providers very knowledgeable. Keeps you informed at all times. Cleanliness is top notch. Service providers very knowledgeable. More
Billy is absolutely fantastic. Every time I schedule an appointment and visit the service center he is kind, patient, enthusiastic, and hospitable. He communicates frequently on up Every time I schedule an appointment and visit the service center he is kind, patient, enthusiastic, and hospitable. He communicates frequently on updates from the service center and tends to our service needs. I receive excellent service every time I visit this dealership and they provide the utmost quality in their work. More
It is always a pleasure doing business here! Everyone is always pleasant and super helpful. Everyone is always pleasant and super helpful. More
We bought my husband’s vehicle at this location, the customer service at this location was amazing. I drove almost 3hrs from home to get my oil changed. customer service at this location was amazing. I drove almost 3hrs from home to get my oil changed. More
The service was outstanding as usual! Big thanks to Billy Herbert for always ensuring I get taken care of! Big thanks to Billy Herbert for always ensuring I get taken care of! More
Exceptional, personalized service. Service techs are honest, reliable, and trustworthy. Very much appreciate the concierge service. It saves me the trouble of having to drive back and Service techs are honest, reliable, and trustworthy. Very much appreciate the concierge service. It saves me the trouble of having to drive back and forth to the out of town dealer for service. More
Excellent customer service from before you purchase through getting your serviced. They ensure that you are satisfied! through getting your serviced. They ensure that you are satisfied! More
I dealt pretty much solely with Chris back in the repair shop. His communication and attention to detail were phenomenal. Based on his level of customer service alone, I will be purchasing my next BMW from shop. His communication and attention to detail were phenomenal. Based on his level of customer service alone, I will be purchasing my next BMW from this dealership! More