Garavel Chrysler Jeep Dodge Ram

Garavel is a first-class, top-notch dealership and service provider. I drive a distance with my Jeep to have it serviced at Garavel in Norwalk. More than worth the extra time in order to feel confiden service provider. I drive a distance with my Jeep to have it serviced at Garavel in Norwalk. More than worth the extra time in order to feel confident in the service all around, the responsiveness of the entire team, and the engaging management which sincerely cares that the customer leaves with a car in better shape than when it came in, for a fair price and highly pleasant experience. The atmosphere is one of family and it shows. Paul, owner, takes a personal interest in each customer, going the extra mile to ensure a result that’s a cut above is had. Your car is really in great hands here. More

Excellent customer service, came in for the EV battery recall expecting to be without my car for at least a month. They gave me a car to use and they fixed my car in 5 days. Thank you recall expecting to be without my car for at least a month. They gave me a car to use and they fixed my car in 5 days. Thank you guys! More

Chris was an exemplary salesman and the entire team from Service to Credit was great Service to Credit was great More

Very friendly and knowledgeable staff. When I called about a recall and they didn’t have the part in stock the said they would call me when it came in. I was skeptical but they called with When I called about a recall and they didn’t have the part in stock the said they would call me when it came in. I was skeptical but they called with an appointment time. More

I am generally a car dealership skeptic on matters of vehicle service. I brought my Jeep Wrangler Sport to Garavel CDJR for a Transmission Service Notification Light accompanied by a noticeable loss of vehicle service. I brought my Jeep Wrangler Sport to Garavel CDJR for a Transmission Service Notification Light accompanied by a noticeable loss of torque or pick up in all the lower gears. The Service Dept Advisor, Ronnie Goss provided me with direct and honest information. When I retrieved my vehicle he and the mechanic who serviced the transmission patiently listened to my narrative and concerns over the recent loss of torque in most gears, and explained why that had happened. Mr. Goss gave me a week to drive my Wrangler and come back if needed under the service performed. I told him I would know for sure when next driving on the Merritt Parkway, where the lack of torque and pick up had made passing other vehicles impossible. I drove the Merritt Parkway home and the Wrangler has its old torque in all gears, even has some bit of hill climbing power in 5th gear on the slopes of High Ridge Road as you approach Pound Ridge. Finally, Mr. Goss called me that afternoon to inquire about whether I had felt the car had its customary power again. He also quoted me a very reasonable ballpark quote for a repair to the Wobble that many Jeeps get when hitting highway pavement seams or potholes. I will be taking my Wrangler back to Garavel CDJR for that service soon. And I am no longer cynical about having my vehicle serviced at a dealership. Mr, Goss and this Service Dept have been First Class. More

Service continues to impress, Ronnie and Chyna are the best and always deliver quality service. best and always deliver quality service. More

Very responsive answered all our questions. Explain what they were gonna do and followed through. Delivered the card back in a timely manner. Explain what they were gonna do and followed through. Delivered the card back in a timely manner. More

Very nice, respectful,kind, and he Is the best at what he does and helps me out does and helps me out More

The dealership is wonderful, I really appreciate how Miss Chyna Moore goes the extra mile to take care of her customers. She is very friendly, professional, and courteous. Mr. Ronnie Goss is awesom Miss Chyna Moore goes the extra mile to take care of her customers. She is very friendly, professional, and courteous. Mr. Ronnie Goss is awesome too!!! I would highly recommend for a great experience. More