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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,734 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,734 reviews

November 15, 2023

Great ,extremely friendly helpful staff. Answered all my questions made me comfortable to come back. More

by LVN198325
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Garden Grove Kia responded

We're delighted to know our team at Garden Grove Kia was able to provide you with a comfortable and helpful experience. We appreciate your feedback, and we look forward to seeing you again for any of your future needs!

November 15, 2023

Josh helped my daughter and I purchase our new Kia Niro Hybrid. The process was very smooth and efficient. We’re happy with the service we received. More

by LPENG688
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Nov 15, 2023 -

Garden Grove Kia responded

We're delighted to know that Josh made your Kia Niro Hybrid purchase a smooth and efficient process at Garden Grove Kia. Thanks for sharing your positive experience, we hope you and your daughter enjoy the new ride!

November 14, 2023

ET and the rest of the team at Garden Grove Kia were very helpful and professional. We are very happy with the service. More

by MISSROBINFERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Garden Grove Kia responded

We're so glad to know that ET and our team at Garden Grove Kia were able to provide you with a great experience. Thanks for sharing your feedback!

November 14, 2023

Khristina gave excellent customer service. She was through and took the time make sure we got what we wanted. More

by WJOANNEK412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Garden Grove Kia responded

Joanne, we're so glad to know Khristina provided you with excellent service at Garden Grove Kia. We always aim for our customers' satisfaction! Thanks for the review.

November 14, 2023

Quick and easy to work with Cory, Will buy from him in the future. LJ More

by Happy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory
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Nov 14, 2023 -

Garden Grove Kia responded

Thank you for this great review of Garden Grove Kia! Cory will definitely appreciate your shoutout. Take care!

November 14, 2023

Was a good visit and the person was very professional. The car was serviced in a timely manner. More

by dannyks23.dk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Nov 14, 2023 -

Garden Grove Kia responded

Thank you for taking the time to leave Garden Grove Kia a five-star review! We are so happy to hear that our team was timely and professional. Have a great day!

November 14, 2023

Customer service They were very helpful, answered all my questions recommended the best service for my vehicle. More

by yazmine_montero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Nov 14, 2023 -

Garden Grove Kia responded

We're glad to know our team at Garden Grove Kia was able to provide you with the helpful assistance that we strive for. Thank you for trusting us with your vehicle's service, we hope to see you again in the future!

November 14, 2023

Horrible service! Was standing to be helped for more than 10min. No one took the time to great us. More

by mankris1520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the names
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Jan 02, 2024 -

Garden Grove Kia responded

I am very sorry to hear that you didn't receive the attentive, prompt service we expect from our team. I can assure you that your business is important to us and we would be grateful for another opportunity to assist you. If you are willing, please reach out to me directly and I will be happy to help. Thank you, Craig Atchison - Service Manager - 714-823-4949

November 14, 2023

They were super helpful. Also helped us work a way to get the car I wanted around my price range! Great costumer service very nice and clean dealership! More

by Layra Lopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Garden Grove Kia responded

Layra, we're delighted to know you had a positive experience at Garden Grove Kia and that our team was able to assist in finding the perfect car for your budget. Thanks for highlighting our customer service and clean dealership! We hope to see you again for any of your future needs!

November 13, 2023

Great quick service with clear communication. They helped me out and told me what was needed More

by Ahzhsvak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Nov 13, 2023 -

Garden Grove Kia responded

It's great to hear that our team was able to demonstrate our commitment to great service during your visit. We really appreciate you taking the time to leave Garden Grove Kia this awesome review, thank you!

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