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Garden Grove Kia

Garden Grove, CA

4.7
3,745 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,745 reviews

June 07, 2023

This was a prompt and easy process. I LOVED working with Andrea. We communicated by text before meeting, with prompt and efficient responses. Once at the dealer, she walked me through t More

by JMEDINA_RATBOY1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Yanez
Jun 07, 2023 -

Garden Grove Kia responded

We're proud to hear car shopping with Andrea was a breeze! Her efficient, informative, and personalized customer service make her a true asset to our sales team. We appreciate your business and hope to see you again at Garden Grove Kia for all your future vehicle purchases. Enjoy the new ride!

June 07, 2023

Luis at garden grove Kia helped me out with great service, and got my car ready in time. More

by manayatwal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jun 07, 2023 -

Garden Grove Kia responded

It was our pleasure to complete your vehicle's service! Luis and the Garden Grove Kia team thank you for your business and wish you safe travels down the road!

June 07, 2023

Excellent service from start to finish. ET was very understanding and cooperative, friendly, kind, and respectful. ET knew exactly what we were looking for and what would work for us, he is More

by Alicia Khoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
Jun 07, 2023 -

Garden Grove Kia responded

Alicia, we're so pleased that ET and Kenny delivered excellent service to you! It's great knowing that they were able to assist you in finding the perfect car for your needs. Thank you for recommending Garden Grove Kia!

June 07, 2023

Everyone was very nice and helpful and we flexible with wants and needs of the car More

by sascher18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Garden Grove Kia responded

Thank you so much for reviewing Garden Grove Kia! We hope to see you again down the road!

June 07, 2023

Bryanna was amazing! Professional, attentive, and friendly. Highly recommend doing business with her and the people at Garden Grove Kia! More

by kirstinarellano
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryanna
Jun 07, 2023 -

Garden Grove Kia responded

We're so glad to hear that our team, especially Bryanna, provided you with a professional and friendly experience here at Garden Grove Kia. Thank you for sharing your recommendation with us! We appreciate your support and hope to see you again for any future automotive needs.

June 07, 2023

Great and fast service, very thankful for scheduling my appointment for the next day, thank you! More

by gilesrenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Jun 07, 2023 -

Garden Grove Kia responded

We are glad to hear that our team provided efficient service. Thank you for choosing Garden Grove Kia.

June 07, 2023

My wife and I are surprised as how fast the transaction went. Sales person was patient and helpful, the process moved fast and information of our vehicle was excellent. More

by aguzman2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javi Santos
Jun 07, 2023 -

Garden Grove Kia responded

We're thrilled to hear how pleased you are with your purchase! It's great to know our salesperson was patient and helpful when assisting you and that you found the sales process fast and enjoyable. Thank you for trusting Garden Grove Kia with your automotive sales and services. Safe travels in your new ride!

June 07, 2023

Staff was great they got me I to a 2021 Koa Seltos to my liking and features got my payments where it was affordable and low interest rate. And payment starting at 45 days which is great Thanks to Giovanni, More

by jess49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha, Giovanni
Jun 07, 2023 -

Garden Grove Kia responded

It makes us smile to hear that you enjoyed working with Giovanni, Sasha, Andrea, and the rest of our stellar team during your recent purchasing process! Thank you for trusting Garden Grove Kia, and enjoy your Kia Seltos!

Jun 07, 2023 -

jess49 responded

you're very welcome I am very content with the 2021 Kia Seltos

June 07, 2023

Our salesperson Christina is very professional and super Curtius. She has the number-one customer service perspective. More

by Rafat Safaii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Garden Grove Kia responded

We're thrilled to hear about Christina's exceptional customer service! At Garden Grove Kia, it's our top priority to provide our customers with a positive car buying experience. Thank you for choosing us and for taking the time to share your feedback with us. We hope you enjoy your new vehicle!

June 07, 2023

Nice friendly employees, helpful, curtious, I will tell my friends and family to buy a car there More

by JUAREZJUDY4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Garden Grove Kia responded

Thank you for the review! We hope to see you back again at Garden Grove Kia!

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