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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,744 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,744 reviews

May 24, 2023

Luis Mendoza and the service team were friendly and helpful and got me in for an oil change. More

by Hapa421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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May 25, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that Luis delivered such a successful service experience. Drive safely, and we hope to see you back again at Garden Grove Kia!

May 24, 2023

I was attended to quickly and explained the services clearly. I was impressed with how quick I was taken care. More

by THOMAS.SALUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Fernandez, Dan Le, Kadin Espinosa, Leilani Josiah, Alex Jimenez, Toshi Saigusa, Brian Fierros
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May 25, 2023 -

Garden Grove Kia responded

Thomas - Thanks for leaving us a review! Our team at Garden Grove Kia is glad to know that you had such a successful service experience working with us. Drive safely, and we hope to see you back!

May 24, 2023

The service on my car was done in a timely manner. The customer lounge is a comfortable area to wait for work being done on your vehicle. The Service Rep provided all the necessary information needed More

by Frank J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
May 24, 2023 -

Garden Grove Kia responded

We appreciate your great review, Frank! It pleases us to know that the service on your car was done in a timely manner and that our customer lounge is comfortable for you to wait while we work on your vehicle. Thanks for entrusting Garden Grove Kia with your vehicle's maintenance!

May 24, 2023

They took my car without an appointment. That was very appreciative since my brakes were completely worn out. More

by Rosie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 25, 2023 -

Garden Grove Kia responded

Rosie, we're glad that we were able to assist with your brakes, even without an appointment at Garden Grove Kia. Our team works hard to accommodate all of our customers' needs and ensure their safety on the road. Thank you for choosing us for your automotive needs and please let us know if there is anything else we can do for you in the future.

May 24, 2023

Jeremy was great. He greeted me, got my care ready to be serviced. Then he came to let me know as soon as my car was completed. More

by MARY T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Fox
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May 25, 2023 -

Garden Grove Kia responded

Thank you for the review, Mary! We are so glad to hear that you had a successful experience working with Jeremy and the Garden Grove Kia team. Drive safely, and we hope to see you again down the road!

May 24, 2023

Jeremy was great. He greeted me, got my care ready to be serviced. Then he came to let me know as soon as my car was completed. More

by MARY T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Fox
Report | Print
May 25, 2023 -

Garden Grove Kia responded

We appreciate your positive review of Jeremy's service! Thank you for choosing Garden Grove Kia. We strive to make sure our customers are satisfied with their experience, and it's great to hear that we're achieving that goal. We look forward to serving you in the future!

May 23, 2023

Somewhat pricey services, but good services that end up being worth the money; good amenities for anyone waiting on site. More

by Kenneth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
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May 23, 2023 -

Garden Grove Kia responded

Kenneth, we appreciate your review and value your insight on our services. We're grateful that you found our amenities pleasing while waiting for your car at Garden Grove Kia. It's great to have earned your support and trust in our business. Come back anytime!

May 23, 2023

Javier and Chad are the guys you want to go see. 3rd time buyers with these guys and they've never let me down. Best deal Smoothest deal Save yourself the headache. Got me into a Kia Niro EV More

by Ken Beardsley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier
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May 23, 2023 -

Garden Grove Kia responded

Congratulations on your Niro EV, Ken! We're thrilled to hear that Javier and Chad provided such a noteworthy car-buying experience for you at Garden Grove Kia and got you a great deal. Thanks for putting your trust in us - enjoy the ride!

May 23, 2023

Friendly, knowledgeable and professional staff. They work as a team and go out of their way to make a deal work in your favor. More

by DLGLICKMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh McCune, Bryanna and Kenny.
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May 23, 2023 -

Garden Grove Kia responded

We can't thank you enough for leaving a five-star review! It makes us happy to hear how accommodating and knowledgeable our team at Garden Grove Kia was throughout your visit. Thanks for sharing!

May 23, 2023

Enjoyed the visit enjoyed the purchase. I would buy another car from you again Thank you. More

by FUN4CC57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul park, Justin Fernandez
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May 23, 2023 -

Garden Grove Kia responded

Congrats on your new car! Thank you for choosing Garden Grove Kia and leaving a five-star review. We are grateful to hear we've earned your business. See you next time!

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