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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,744 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,744 reviews

May 09, 2023

Justin went over the top to look over and over for the best option for my case. I was explained the different functions of my vehicle, and came out from there driving the vehicle that I wanted in a couple More

by Fidencio Garrido
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
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May 09, 2023 -

Garden Grove Kia responded

We are pleased to hear that Justin provided you with excellent customer service and went above and beyond to find the best vehicle for you. At Garden Grove Kia, we strive to provide our customers with a smooth car-buying experience from start to finish, and we're happy that you were able to drive off with your desired vehicle in just a few hours. Thank you for your business, safe travels in your new ride!

May 09, 2023

Best Service Ever! !! I love Garden Grove Kia and the team!!! Wish Kia had more stores like them!! More

by RyanPink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Fernandez
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May 09, 2023 -

Garden Grove Kia responded

Thank you for the review, Ryan! We appreciate the kind feedback and hope to see you again at Garden Grove Kia!

May 09, 2023

Best Service Ever! !! I love Garden Grove Kia and the team!!! Wish Kia had more stores like them!! More

by RyanPink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Fernandez
Report | Print
May 09, 2023 -

Garden Grove Kia responded

Hi Ryan - Thank you for the review! We appreciate your support and hope to see you again at Garden Grove Kia. Safe travels!

May 08, 2023

Service was very good, worked closely with our company's requests for a specific vehicle, made it easy to finalize the transaction. More

by sam_mercado
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
Report | Print
May 08, 2023 -

Garden Grove Kia responded

We're glad to hear that we were able to meet your company's needs and find the perfect vehicle to match them at Garden Grove Kia! Thank you for taking the time to share your experience with us, and we hope that you're enjoying your new purchase. If there's anything else we can do for you in the future, please don't hesitate to reach out.

May 07, 2023

Very pleased with customer service. Luis was very friendly and extremely helpful. The wait time for servicing to be completed was quick. More

by ecedeno5559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in the service dept
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May 08, 2023 -

Garden Grove Kia responded

These are all things we love to hear! We're so glad Luis could welcome you to Garden Grove Kia with such a smooth and timely experience. Safe travels from the entire team!

May 05, 2023

Very responsive staff and great selection in inventory and pricing compared to competitors. Clean facilities as well. More

by huell.kim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
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May 05, 2023 -

Garden Grove Kia responded

We are thrilled to hear about your positive experience at Garden Grove Kia! Our team is committed to providing our customers with the best possible inventory options and customer service. It's great to know that our efforts have paid off and that you were happy with both our selection and pricing. Thank you for taking the time to share this feedback with us!

May 05, 2023

Service was great but they forgot to reset my service reminder on my Kia telluride. More

by snewellayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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May 05, 2023

Luis is great. Always so helpful, friendly and always keeps me informed what is needed for my car. Absolutely 5 star service. Nice lounge for waiting. just fix the More

by rmr1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
May 05, 2023 -

Garden Grove Kia responded

We're thrilled to read your review! Luis and the Garden Grove Kia team are glad to know that you appreciate the quality service they provide. Your kind words make all our hard work worthwhile. We apologize for the coffee machine, and we will look into fixing it. Thanks for being a valued customer of ours!

May 05, 2023

My experience was really good and I am completely satisfied with my service at the dealership More

by frjperes72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 05, 2023 -

Garden Grove Kia responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The Garden Grove Kia Team

May 04, 2023

I got to see exactly what I wanted and I wa shelled with fast and efficient customer service More

by sierramcfadden21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
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May 04, 2023 -

Garden Grove Kia responded

Thanks for working with the Garden Grove Kia team!

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