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Garden Grove Kia
Garden Grove, CA
3,705 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,705 reviews
May 23, 2025
Great service, very friendly and accommodating. I needed a spare key and they made sure i left with one knowing i drove from far. I needed a spare key and they made sure i left with one knowing i drove from far. More
by isabel.carrillo25
Verified Customer
May 23, 2025
Very prompt, thorough, and quick service. Made an appointment online and was helped by Christopher. He explained everything and provided great service. Made an appointment online and was helped by Christopher. He explained everything and provided great service. More
by kmoreno
Employees Worked With
Christopher
May 23, 2025
Christina was fantastic…we’re thinking of getting another car and when we do, I will def reach out to Christina and go thru her again. car and when we do, I will def reach out to Christina and go thru her again. More
by pcarsonfbi
Employees Worked With
May 23, 2025
Service was great! Jeremy is very engaging and interacts very well to me as a person and not just a customer. I appreciate everything he did for me in getting my car se Jeremy is very engaging and interacts very well to me as a person and not just a customer. I appreciate everything he did for me in getting my car serviced in a timely manner More
by laram001
Employees Worked With
Jeremy
May 23, 2025
made the appointment but when I got there no record of my making the appointment I was sent emails and texts of said appointment. luckily I still had the text on my phone. showed to the guy, finally found making the appointment I was sent emails and texts of said appointment. luckily I still had the text on my phone. showed to the guy, finally found me in the system and took the car back for oil change. This is the second time I've made an appointment on line and same results when I get there. Staff are not as friendly as when you were on Garden Grove blvd More
by candie9251
Employees Worked With
Wblesther Espin
May 23, 2025
Great customer service and support. Needed a new part and was pleased the replacement was in stock. All warranty covered and fixed the fast. Needed a new part and was pleased the replacement was in stock. All warranty covered and fixed the fast. More
by o.crisanto
Employees Worked With
Luis Mendoza
May 23, 2025
Overall my experience was good. There was a few days that no one replied to my email which was a bit frustrating. However I would shop with Chad and David again 😎👊🏾 There was a few days that no one replied to my email which was a bit frustrating. However I would shop with Chad and David again 😎👊🏾 More
by earlgibson4558
Employees Worked With
May 22, 2025
Eric was very good at doing his job and at helping me with my Kia car needs. The. Dealership was outstanding but with one problem for me. IT'S TO NOISY. They play music nonstop and to loud everywhere exc with my Kia car needs. The. Dealership was outstanding but with one problem for me. IT'S TO NOISY. They play music nonstop and to loud everywhere except the bathroom and elevator!. There is no place to have piece and quiet and read a book while your waiting for your car to be repaired. I asked many of the employees about it and they all didn't like it too but I have the feeling they were not going to complained about it because of fear of management. More
by Nope
Employees Worked With
Nope not going to
May 21, 2025
Great experience working with them. No pressure to make quick decisions transaction was super quick. By far the easiest and quickest I’ve experienced. Highly recommend! No pressure to make quick decisions transaction was super quick. By far the easiest and quickest I’ve experienced. Highly recommend! More
by michaelccurry
