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Garden Grove Kia

Garden Grove, CA

4.7
3,971 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,971 reviews

November 27, 2025

Awesome service, I always come here. They are friendly and courteous. I like the lounge area to wait for my car. More

by Billypyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 01, 2025 -

Garden Grove Kia responded

Billy, thanks for sharing your feedback about Julio and the rest of our team. We'll see you next time at Garden Grove Kia!

November 27, 2025

Always love the service from these guys. From the sales to the service, every person was knowledgeable and very helpful. More

by rossana.csinoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis mendoza
Dec 01, 2025 -

Garden Grove Kia responded

Thank you for your kind words, Rossana! We're happy to hear you always have a knowledgeable and helpful experience with our team! We truly value your business at Garden Grove Kia!

November 26, 2025

Jeremy was super helpful and explained everything thoroughly and the staff was kind. The service itself was done great and fast. More

by angelariza68
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
Nov 30, 2025 -

Garden Grove Kia responded

We couldn't ask for better feedback, thank you! It means a lot that you appreciated Jeremy's assistance and our efficient service. We hope to welcome you back to Garden Grove Kia Service Center!

November 26, 2025

Garden Grove Kia's dealership is clean, well-organized, and the staff genuinely cares about their customers. The whole process was remarkably smooth and stress-free – no hidden fees, no surprises, just hon More

by Jake D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2025 -

Garden Grove Kia responded

Hi Jake, thank you for sharing your experience with Garden Grove Kia! We're pleased to hear you felt comfortable, well-informed, and supported from start to finish. Safe travels ahead!

November 25, 2025

Purchased my vehicle from Garden Grove Kia. The purchasing experience was low pressure and they had the best selection in the area. I’ve returned twice for service despite living to a closer l More

by Alex.Scholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
Nov 26, 2025 -

Garden Grove Kia responded

Hi Alex, we're so grateful you chose Garden Grove Kia for your purchase and service needs. It's wonderful to know you had a low-pressure buying experience and found the car you wanted. Thank you for choosing us!

November 25, 2025

They were good and quick. But would be nice to have a courtesy car.AvailableWhen a job's over three hours, that would be nice. More

by Mikeycamarillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 26, 2025 -

Garden Grove Kia responded

It's great to hear you’re satisfied with our quick service, and we appreciate your feedback on loaner cars. Thank you for choosing Garden Grove Kia!

November 22, 2025

My experience was great as always. My service rep was the best and was helpful. More

by zackg
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris
Nov 24, 2025 -

Garden Grove Kia responded

Here at Garden Grove Kia, we are always thankful for positive feedback from our customers. Thank you, Zack!

November 20, 2025

Took delivery of the car with a half tank of gas, one key even though I was told there were two early on, and was CONSTANTLY upselled even though I said early on im not interested in any add ons at all. W More

by david.frederick028
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrea Biggers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2025

Jeremy was very friendly and informative and kept me up-to-date while they were working on the car More

by redwards466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in the service department
Nov 20, 2025 -

Garden Grove Kia responded

Thanks for leaving Garden Grove Kia a five-star review! It's great to hear that Jeremy was friendly and helpful throughout your visit.

November 20, 2025

Chris was very professional and answered all my questions. Other staff I came in contact with were very polite. More

by V.allaeddini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Nov 20, 2025 -

Garden Grove Kia responded

Thank you for choosing Garden Grove Kia and for sharing your glowing feedback about Chris and our team! We're here for you anytime. Safe travels!