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Garden Grove Kia
Garden Grove, CA
3,846 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,846 reviews
Verified Customer
August 27, 2025
Everyone was helpful and pleasant. I didnt feel rushed like other dealership. Reminders were text and prompt in answering. The technician seems to be working in a clean and spacious env I didnt feel rushed like other dealership. Reminders were text and prompt in answering. The technician seems to be working in a clean and spacious environment.when management is at ease and employees are treated well everything goes smoothly and this is what I first noticed. Very clean also and love the refreshment machine offered. As you pass by each area everyone greets you with a smile. Even though I had to wait a little longer I didnt feel anxious because I can feel they were doing a great job. More
by Rose
Employees Worked With
Christopher
August 26, 2025
no stress everyone was very professional. Dealership was very clean and comfortable. Looking forward to exceptional service in the future. Dealership was very clean and comfortable. Looking forward to exceptional service in the future. More
by cmentdoc
Employees Worked With
August 26, 2025
Overall, I’m satisfied. However, the panel gap on the driver’s door is a bit noticeable, and the interior air vent was assembled slightly misaligned. Since this is a lease c However, the panel gap on the driver’s door is a bit noticeable, and the interior air vent was assembled slightly misaligned. Since this is a lease car, I don’t feel like making a special trip to the dealer just to fix it, but I might ask about it the next time I go in. I hope they pay more attention to assembly quality. More
by 390gtfastback
Employees Worked With
August 23, 2025
Cory made our experience buying a Kia for the first time awesome! No pressure at all, always kept positive energy. Checked in on us thru the time we were there. awesome! No pressure at all, always kept positive energy. Checked in on us thru the time we were there. More
by jonathantafoya3
August 22, 2025
Excellent service - fair price -sales rep Javier Santos was excellent- have recommended him to several of my work colleagues. The finance manager was also excellent was excellent- have recommended him to several of my work colleagues. The finance manager was also excellent More
by rarrk1
Employees Worked With
Javier Santos
August 21, 2025
Grant is awesome. I really appreciate his transparency and knowledge. I will be returning for my next service and look forward to working with him again. I really appreciate his transparency and knowledge. I will be returning for my next service and look forward to working with him again. More
by yearta.anthony21
Employees Worked With
Grant Service Advisor
