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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
4,000 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 4,000 reviews

December 22, 2025

Overall, pretty good service experience. Don't like this 15 word minimum requirement to submit the review. More

by HUANG4HO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the name.
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Dec 23, 2025 -

Garden Grove Kia responded

We’re happy you had a good service experience with us! We appreciate your feedback, and we hope to see you again at Garden Grove Kia.

December 19, 2025

Delivered as promised, no hassles, nice lounge setup for customers to wait, courteous and professional More

by neilhomeloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change
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Dec 19, 2025 -

Garden Grove Kia responded

Thank you for sharing your feedback about our team and waiting area! We appreciate your business and look forward to working with you again at Garden Grove Kia, Neil.

December 19, 2025

Rebbecca and financing was great they went above and beyond to help me into best deal More

by psb7865
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca 5 stars
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Dec 19, 2025 -

Garden Grove Kia responded

Thank you for your feedback. We’re glad to hear that Rebecca and our financing team went above and beyond to help you get the best deal. We truly appreciate your business at Garden Grove Kia!

December 18, 2025

The service team was very professional and courteous regarding my car needs. Chris did a great job explaining the work, etc. More

by tom_balding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 18, 2025 -

Garden Grove Kia responded

Thank you for your kind words about Chris and the team! We appreciate your business and look forward to the next opportunity to serve you at Garden Grove Kia.

December 17, 2025

I had a great experience with Chris. My car was handled with excellent care and service. More

by tom_balding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 17, 2025 -

Garden Grove Kia responded

Thank you for the positive feedback! We're glad Chris provided excellent care and service for your vehicle at Garden Grove Kia!

December 17, 2025

Great experience, quick fix and no payment so it was a 10/10 in my opinion More

by daltonskalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
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Dec 18, 2025 -

Garden Grove Kia responded

We are so happy that our Garden Grove Kia team delivered an excellent experience. Thank you, Dalton!

December 16, 2025

Luis was awesome throughout. He kept me informed from the initial diagnosis through the warranty repairs. More

by nessjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Dec 16, 2025 -

Garden Grove Kia responded

We’re so glad Luis kept you updated and in the loop! Thanks for choosing Garden Grove Kia and for sharing your experience with us.

December 16, 2025

They were very quick to respond and helpful. Friendly. Eager to gain my business but not annoying. More

by uffdakaren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2025 -

Garden Grove Kia responded

Karen, thank you for taking the time to review Garden Grove Kia! It really means a lot to hear that you're happy.

December 16, 2025

Great dealership. Clean and has comfortable lounge to hang out in while you wait for your service to be completed. Jeremy was able to take care of my servicing and More

by Eduardo Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
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Dec 17, 2025 -

Garden Grove Kia responded

Eduardo, it's great to know you found our lounge comfortable while waiting at Garden Grove Kia. Thanks for the shoutout to Jeremy, see you next time!

December 15, 2025

Good service, quick and very friendly and helpful. Informative, easy to navigate and very attentive. More

by benhameanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 16, 2025 -

Garden Grove Kia responded

Thanks so much for the 4-star review of Garden Grove Kia!

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