Back

Garden Grove Kia

Garden Grove, CA

4.7
3,800 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great ...
Contact Dealership
Today: 9:00 AM - 7:00 PM Open Now
View All Hours

13731 Harbor Blvd

Garden Grove, CA

92843

Directions

By Type

Showing 3,800 reviews

July 31, 2025

They were Friendly, professional, knowledgeable. It was a Great experience. We enjoyed everything and everyone More

by lynnegerami
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 01, 2025 -

Garden Grove Kia responded

We're pleased to hear you had a great experience at Garden Grove Kia! Thanks for choosing us and for sharing your feedback. Safe travels!

July 31, 2025

They were great from my initial call to driving off the lot...fantastic customer service! More

by eddurant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance manager
Aug 01, 2025 -

Garden Grove Kia responded

Thank you for the great review. We look forward to seeing you again at Garden Grove Kia!

July 31, 2025

Web, was very helpful and friendly, he explained to me what was expected to be done on the service of my Sorento. More

by EINARRUIZ83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
Aug 01, 2025 -

Garden Grove Kia responded

We love to hear that Web provided such helpful and knowledgeable service! Thank you for choosing Garden Grove Kia and for sharing your support. We hope to welcome you back again down the road!

July 31, 2025

Easy scheduling appointment. Plenty of times available. Excellent customer service. No upselling or over charging. Service completed and car washed in a reasonable amount of time More

by reneebill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Aug 01, 2025 -

Garden Grove Kia responded

We really appreciate this strong feedback! Thanks for choosing Garden Grove Kia and highlighting our fast and easy service. We hope you visit us again in the future!

July 31, 2025

Best Service and they know what customer wants and looking for. They also have good collection. More

by hamzashahbaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Garden Grove Kia responded

Thank you for stopping by to leave Garden Grove Kia a wonderful review!

July 31, 2025

I brought my Telluride in for an oil change and to get my tires checked. Web took care of me and checked over my car. He was so helpful and such a gentleman. I want him to help me every time I go in for serv More

by Susanmugar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
Aug 01, 2025 -

Garden Grove Kia responded

Susan, it makes our day to hear that Web provided such excellent service. Thank you for choosing Garden Grove Kia and sharing your experience. We look forward to serving you again! Safe travels ahead!

Aug 01, 2025 -

Susanmugar responded

Thank you

July 30, 2025

Experience was great from start to finish. ET helped me get OTD numbers and overall happy with the deal we were able to make. More

by Eduardo Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Garden Grove Kia responded

Eduardo, we are so happy ET and our team made it such a smooth experience! Thank you for choosing Garden Grove Kia, we hope to see you again!

July 30, 2025

Quick and easy service. Web was able to assist me and provided timely communication during the diagnostic procedure. More

by kevinpalmer985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
Jul 31, 2025 -

Garden Grove Kia responded

Kevin, we're glad Web and the Garden Grove Kia team delivered a timely service. See you down the road!

July 30, 2025

people were friendly and easy to work with. they were efficient and answered all questions I had More

by mperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Garden Grove Kia responded

We are grateful for your business! Thank you for reviewing Garden Grove Kia.

July 29, 2025

Jeremy is the best service rep ever . He has you in and out . He’s kind and quick and he is the reason I go to this dealership to get my maintenance done! I know I’ll be in and out and he More

by JESSMILLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Garden Grove Kia responded

We’re so grateful for your five-star review and recommendation! It makes us happy to hear that Jeremy is so quick and kind. We’ll be sure to share this feedback with the whole team! See you next time at Garden Grove Kia!