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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,674 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,674 reviews

March 07, 2023

All staff was very helpful and transparent. Sales consultant Richie H. was solid in finding me the exact vehicle I was in search of. More

by JOHNNYHOLTZ21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Hernandez
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Mar 07, 2023 -

Garden Grove Kia responded

Richie and the entire Garden Grove Kia team are thrilled to see your glowing review! Thank you so much for supporting us and please let us know if you need anything at all! Safe travels in your new ride!

March 07, 2023

Great experience dealing with Kia of garden grove if you need a car this is the place More

by blake.gideon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 07, 2023 -

Garden Grove Kia responded

Thank you for the 5-star review of Garden Grove Kia! We appreciate the kind words and the recommendation! Safe travels until next time!

March 07, 2023

Cory offered me a great deal! Plus i had two cars to trade in with a CarMax appraisal that was matched. It was a no brainer. More

by STERLINGNINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cory Taylor, Paul in management
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Mar 08, 2023 -

Garden Grove Kia responded

It's great to hear that Cory took such great care of you! Thank you for choosing Garden Grove Kia and for sharing your experience. Safe travels ahead!

March 07, 2023

Highly recommend Luis Mendoza as your service advicer. Takes my concerns about my car when I take it in for service. I always leave satisfied after me car gets its service done . More

by lupe77.lm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Mar 07, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Luis and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

March 07, 2023

There was no pressure when I went to just look at cars. The associates were respectful, helpful, and informative. Really loved this dealership over the others in the area. More

by KAYSNOW99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Hernandez
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Mar 08, 2023 -

Garden Grove Kia responded

We’re delighted to get your 5-star review. Thank you for your business and kind words about us here at Garden Grove Kia. We wish you a great rest of your day and hope to see you in the future!

March 06, 2023

Its not about the dealership, its the wonderful service I received from Andres. Not sure I would recommend this dealership, didn't like being pressured to by more extended warranty. which I didn't buy. More

by MSBADOL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrés
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Mar 07, 2023 -

Garden Grove Kia responded

Thank you for this feedback and for taking the time to share. We are proud to have Andres on our team and happy to hear that he delivered a successful experience. We will be sure to pass on the kind words. If there is anything more we can do to assist you, please don't hesitate to reach out! - The Garden Grove Kia team

March 06, 2023

The service department was very courteous and delivered efficient service. Luis provided great customer service More

by rsantana_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Service dept.
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Mar 06, 2023 -

rsantana_3 responded

Service department provided great service.

Mar 07, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Luis and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

March 05, 2023

The dealership was clean and organized, every employee greeted us with a good morning and the overall experience was great More

by ZTHOMAS853
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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Mar 06, 2023 -

Garden Grove Kia responded

Thank you for the review! We appreciate your support and hope to see you back again at Garden Grove Kia. Safe travels!

March 03, 2023

Javi was awesome - thank you for the great purchase experience! In and out same day, super smooth, very friendly service More

by wpak35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javi Santos
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Mar 03, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with Javi and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

March 03, 2023

Great customer service from Aldo the salesman. Bought new car from here instead of the Irvine dealership because of the excellent and professional treatment through the whole process. Would reco More

by CANTREMEMBERU4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Aldo and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

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