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Garden Grove Kia
Garden Grove, CA
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,738 reviews
April 01, 2023
It was an easy process. Elmer was really nice and polite. Also Paul in finance was very professional and explained everything to me . Very happy with my new Kia Elmer was really nice and polite. Also Paul in finance was very professional and explained everything to me . Very happy with my new Kia More
by georginamurillo
Verified CustomerEmployees Worked With
Elmer sales
March 31, 2023
Khristina was very knowledgeable, she was understanding and kind. I’m very proud of her as a young woman. She handled my purchase professionally. I’m super happy to know she can handle herself she answe and kind. I’m very proud of her as a young woman. She handled my purchase professionally. I’m super happy to know she can handle herself she answered all my questions with a smile, I look forward to my next purchase. Dealership overall was great, clean inside and outside. Nice staff. More
by RAYCYNDE
March 31, 2023
Thanks to Luis Mendoza, Assistant Drive Director, our experience with the Service Dept at Garden Grove KIA was a most positive and productive experience. The care service was thorough and when alerted t experience with the Service Dept at Garden Grove KIA was a most positive and productive experience. The care service was thorough and when alerted to a low battery, he arranged to have a new battery installed within a few days. We could not be more pleased and satisfied. Thank you again. We will be back! More
by MRANDOLPHR
Employees Worked With
Luis Mendoza, Assistant Drive Director
March 30, 2023
Luis and Andrea really helped get my car in right away and Luis notified me as promised when my car would be expected to be ready and when part would arrive. He was very helpful and courteous and even gav and Luis notified me as promised when my car would be expected to be ready and when part would arrive. He was very helpful and courteous and even gave me a voucher for a free car wash! More
by JACKIEBORBON / Linda Minson
March 30, 2023
Great service, snacks available while you wait, timely maintenance, excellent customer interactions, and a great way to ensure my KIA gets quality care for it's service needs. maintenance, excellent customer interactions, and a great way to ensure my KIA gets quality care for it's service needs. More
by amiekacz
Employees Worked With
Luis
March 30, 2023
Thank you to Andrea Villa, service lead technical and mechanics staff tremendous work on an engine replacement with warranty. Took a time, lot of testing, countless follow ups. GG Kia loaned me a vehicle mechanics staff tremendous work on an engine replacement with warranty. Took a time, lot of testing, countless follow ups. GG Kia loaned me a vehicle for months due to back-order delay 🤝🤝🤝🌟 More
by V J
Employees Worked With
Andrea Villa
