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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,726 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,726 reviews

December 29, 2022

Sam Carmona was absolutely amazing! He was so helpful, nice and accommodating. Great service! I would recommend him to anyone More

by CLARETZ.MORALES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2022 -

Garden Grove Kia responded

This review means a lot to us! Thank you for choosing Garden Grove Kia and for sharing your thoughtful feedback about Sam and our team. Safe travels ahead!

December 28, 2022

Overall great experience! Everyone was very helpful with the buying process and it was the easiest and stress free( pressure free) time I've ever had when purchasing a new ca More

by SRHARTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryanna, Geio
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Dec 28, 2022 -

Garden Grove Kia responded

Thank you for the great feedback! We are happy to hear that you enjoyed your buying experience working with us and will be sure to let everyone involved know you are loving your new ride. Thank you for choosing Garden Grove Kia and we hope to see you again next time!

December 28, 2022

Dealer fulfilled all that they said they would and made sure I was satisfied. Outstanding customer service. Will be referring all my friends and family. Bryanna in sales and Andrea in Service are outstandi More

by ferrer06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryanna
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Dec 28, 2022 -

Garden Grove Kia responded

We are happy to read this feedback! Thank you for trusting Garden Grove Kia with your business, we hope to work with you again down the road. Safe travels ahead!

December 27, 2022

Nice, attentive and friendly, I had a great experience buying my new car. Thank you! More

by carjosal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
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Dec 27, 2022 -

Garden Grove Kia responded

Providing a seamless car-buying experience for our valued guests is our goal, so we will certainly give the Garden Grove Kia sales team your kudos for a job well done. We are glad they could send you home in a car that is right for you.

December 27, 2022

I really appreciate for a good service, and a reasonable deal. Looking forward to have another deal with you guys. More

by sehyun0896
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kadin Espinosa, Brandon Dennis
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Dec 27, 2022 -

Garden Grove Kia responded

We’re delighted to get your 5-star review. Thank you for trusting us with your business. We look forward to working with you again down the road!

December 24, 2022

The Service department was well-organized and very accommodating to the needs on my car. Armando was especially helpful, friendly and communicative. More

by BT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
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Dec 27, 2022 -

Garden Grove Kia responded

Thank you for sharing a great review of Armando and the team! We are happy to have earned your business and we hope to see you again at Garden Grove Kia. Drive safely!

December 24, 2022

Always visit this Dealership when the lease is up or need to buy a car. Everyone was nice and considerate. They'd been a big help when leasing another vehicle. More

by SC
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2022 -

Garden Grove Kia responded

We are grateful for your repeat business! Thank you for choosing Garden Grove Kia and for sharing your experience with our team. Safe travels until we see you again!

December 24, 2022

Went in for an oil change and to have a couple issues looked at. They got everything done as expected. More

by steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Dec 26, 2022 -

Garden Grove Kia responded

Hi Steven - Thank you for the great review! We appreciate your feedback and we hope to see you again at Garden Grove Kia. Drive safely!

December 23, 2022

Maintenance crew was very good at keeping to their word to get my vehicle out on time. I'll use them as my local Kia Dealership since everyone else is nowhere near this level of professionalism. More

by aesca006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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Dec 23, 2022 -

Garden Grove Kia responded

Thank you for this great review of Garden Grove Kia. The team appreciates your loyal business!

December 23, 2022

Great service. Friendly clear instructions for when the car was ready everything was on time as well. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
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Dec 26, 2022 -

Garden Grove Kia responded

We're elated that our team provided courteous, punctual, and straightforward service! Thank you for choosing Garden Grove Kia, Bob. We look forward to working with you again!

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