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Garden Grove Kia

Garden Grove, CA

4.7
3,673 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,673 reviews

January 14, 2025

Amazing peoples to work with. Very fun and easy time will def buy a car here again More

by KARRR1987LOPEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mia
Jan 14, 2025 -

Garden Grove Kia responded

Thank you for reviewing Garden Grove Kia! It was so kind of you to share your experience. Enjoy your new ride!

January 14, 2025

Those at Garden Grove Kia were all very friendly, and helpful. They were also very speedy in our dealings. But I would have liked a little more instruction on the infotainment system. More

by thegamboas00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia! We're glad to hear our team was friendly and efficient, but we apologize for not providing more guidance on the infotainment system. We'll make sure to improve in this area moving forward.

January 11, 2025

Super polite, nice waiting area, good internet so I can take zoom meetings and work while car is getting done, super quick service. Awesome location! More

by loriarche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 13, 2025 -

Garden Grove Kia responded

Loriarche, we're delighted to hear you enjoyed the amenities and quick service at Garden Grove Kia! Thanks for sharing your experience with us.

January 10, 2025

The guys have definitely taken care of me and made sure my experience was no less then the best it can be. More

by Ignacio Sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Garden Grove Kia responded

Ignacio, we're delighted to hear that our team at Garden Grove Kia provided you with an exceptional experience. Thank you for sharing your feedback!

January 10, 2025

Nothing but great help from sales to service. The guys have done nothing but make sure that my experience at Kia of garden grove was nothing but the best it can be. More

by Ignacio Sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Garden Grove Kia responded

Ignacio, we're delighted to hear that our team at Garden Grove Kia provided you with top-notch service from start to finish. Thank you for your kind words and support!

January 10, 2025

I was very happy with my purchase at Garden Grove Kia, thank to everyone who helped me. More

by charlie91801
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javi santos
Jan 10, 2025 -

Garden Grove Kia responded

We are delighted to hear about this awesome experience. Thank you for the great review of Garden Grove Kia!

January 10, 2025

Service was completed in a timely manner. Everyone I spoke with was super nice and all my service related questions were answered clearly and understandably. More

by ANTOINETTE.PARIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Jan 10, 2025 -

Garden Grove Kia responded

We're delighted to hear that your service experience at Garden Grove Kia was both timely and informative! Our team is always here to help with any questions you may have. Thanks for the great feedback!

January 09, 2025

Two problems. Two services scheduled. One fix. One frustrated customer. Your responsibility covered. I waited for two and a half hours and the windshield repair pe More

by Ernie Reyes
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
Jan 10, 2025 -

Garden Grove Kia responded

Ernie, I'm sorry to hear about the inconvenience you experienced with your scheduled service. This is not the level of reliability we aim for and I apologize for any frustration caused. Please reach out so we can address this issue promptly. Thank you, Craig Atchison - Service Manager - 714-823-4949

January 09, 2025

Great service! Jermey did a wonderful job. He took care of of my car needs More

by gutierrezdanny21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jan 09, 2025 -

Garden Grove Kia responded

Thank you for your kind words for Jeremy and the Garden Grove Kia team. We appreciate your support!

January 09, 2025

I waited in the car for about seven minutes before Jeremy approached and everything went quickly after that. He estimate the time to be a little over an hour, and that was accurate. Everything went smoothly. More

by retfriend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service/Jeremy
Jan 10, 2025 -

Garden Grove Kia responded

We're glad to hear that Jeremy provided a smooth and timely experience for you at Garden Grove Kia! Thank you for sharing your positive feedback, and we hope to see you again in the future.

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