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Garden Grove Kia

Garden Grove, CA

4.7
2,907 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 2,907 reviews

February 10, 2020

Anthony was amazing! Great costumer service and helped me find something that was perfect for me ! Took the time to show me how everything worked and answered all of my questions. Will definitely recommend More

by QBCORAL77
Recommend Dealer
Yes
Employees Worked With
Anthony Calabrese
Feb 10, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review us! At Garden Grove Kia, we make customer service a top priority. We're so happy to have you as a customer!

February 10, 2020

Bryanna was great Bryanna did an outstanding job of following up and making sure that i was satisfied. She was very detailed on how and what feature of the car worked. More

by TKARLO22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chad Clark, Bryanna Crawford
Feb 10, 2020 -

Garden Grove Kia responded

Thank you for taking the time to share your experience at Garden Grove Kia! Our team is committed to customer satisfaction and we are thrilled that came through to you. We look forward to working with you next time you are in the market for a new vehicle!

February 10, 2020

I would have made it 5 stars but I was there 6 HOURS why so long to buy a car why? You need to improve this process More

by WENDELL_DENNISON
Recommend Dealer
No
Employees Worked With
Anthony , Bryanna Crawford
Mar 18, 2020 -

Garden Grove Kia responded

Wendell - I'm sorry to hear that you are frustrated. I will share your feedback with my team to ensure that we do improve our process going forward. If you'd like to speak with me directly about your experience, you are more than welcome to give me a call. Thank you, Mike Mosier - General Sales Manager - (714) 823-4949

February 10, 2020

Great experience. Was helped promptly with great service and knowledge. Was able to test drive multiple vehicles and answered all of our questions and concerns. Would definitely shop here again for a new/us More

by dorrd207
Recommend Dealer
Yes
Employees Worked With
Estela Ayon
Feb 11, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are so pleased to hear that you had a great experience working with our team at Garden Grove Kia. We will be sure to let Stella know that you appreciate the help!

February 10, 2020

"Justin was great" I got great customer service from Justin. My service experience at Garden Grove Kia is awesome every time it’s time for my car service. I will be More

by LHAESUN62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Han was good sales .
Feb 11, 2020 -

Garden Grove Kia responded

We appreciate your positive review! We're so happy to hear that our team member, Justin, took care of you. Thanks for being a Garden Grove Kia customer- we're looking forward to your next visit!

February 09, 2020

Abby & Bryanna are a great team that was friendly and efficient. Abby responded to their Facebook add immediately and was easiest purchase ever. Thanks Ladies More

by Alvcoach
Recommend Dealer
Yes
Employees Worked With
Abigail Nichols Nichols, Bryanna Crawford
Feb 10, 2020 -

Garden Grove Kia responded

For you to say this was your easiest purchase ever makes our day! Thank you so much for reviewing Garden Grove Kia and giving a shout out to Abby and Bryanna. We hope you have been enjoying your new car.

February 09, 2020

Abby and Bryanna are an awesome duo. Abby was very attentive and gave me consistent updates on car. Bryanna was very helpful and patient. They both explained my new car’s features and I fell in love w More

by daisydela_c
Recommend Dealer
Yes
Employees Worked With
Abigail Nichols Nichols, Bryanna Crawford
February 07, 2020

great price - great car- great salesman ---------- sales man very attentive, very courteous. he showed me very thing on the car. thank you VERY MUCH,,samuel wells More

by sampatwells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KADIN ESPINOSA
Feb 10, 2020 -

Garden Grove Kia responded

Samuel, thank you for taking the time to leave us a 5-star review! We are grateful for your business here at Garden Grove Kia, and we couldn't be happier to know that you are enjoying your new car. We hope to see you again down the road!

February 07, 2020

Amazing customer service. Luis was very helpful and Amazing customer service. Luis was very helpful and answered all my questions. Make sure you always ask for him when you’re there. Car was ready More

by MERINOJEANETH
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 07, 2020 -

Garden Grove Kia responded

Thanks for taking the time to review us. We are thrilled to hear Luis earned your patronage. All of us at Garden Grove Kia look forward to working with you in the future!

February 05, 2020

My experience with garden grove was awesome. Because of the customer service I would recommend my family and friends. Also the kia dealership is close to my house that really makes it convenient More

by RJGONZALES57
Recommend Dealer
Yes
Employees Worked With
Estela Ayon, Tony Nguyen
Feb 07, 2020 -

Garden Grove Kia responded

Reviews like this always brighten our day here at Garden Grove Kia! Customer service is our number one priority and we're delighted that you had such a great experience working with our team. We appreciate your recommendation and look forward to seeing you again down the road!

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