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Garden Grove Kia
Garden Grove, CA
3,686 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,686 reviews
December 23, 2021
Service was excellent. Service personnel were courteous and knowledgeable. Got my car back when promised. I was very happy with Luis Mendoza as my Service person. and knowledgeable. Got my car back when promised. I was very happy with Luis Mendoza as my Service person. More
by ninajspike
Verified CustomerEmployees Worked With
Luis Mendoza
December 22, 2021
I did not have to wait long to be attended to once I arrived. They staff was friendly and was given an estimate of how long the service would take. I left the dealership to grab a bit and it was complet arrived. They staff was friendly and was given an estimate of how long the service would take. I left the dealership to grab a bit and it was completed about the time they estimated service would take. More
by Ez
Employees Worked With
Don't remember name.
December 21, 2021
Sales people are Very helpful to find and get what exactly I’m looking for. exactly I’m looking for. More
by jplord50
December 21, 2021
Dealership was clean, very courteous staff. I was able to get in and out in a reasonable amount of time. Javier was very knowledgeable about the car I was interested in. In my opinion Javier went above and b get in and out in a reasonable amount of time. Javier was very knowledgeable about the car I was interested in. In my opinion Javier went above and beyond to assist me and never left me just wondering where did he go? You know what I mean. I will definitely recommend Javier and Kia of Garden Grove to my co-workers and friends. More
by PVADOOD
December 21, 2021
Great service ,people here are nice and promptly solving issues you may have , I recommend this place is a good place to do business with issues you may have , I recommend this place is a good place to do business with More
by JASONBESTBIRD
Employees Worked With
Dan Le, Kadin Espinosa
December 17, 2021
Communication was difficult because you had one case worker and no one else was able to give you answers such as when the car would be finished. Work was fine though but communication needs to be more worker and no one else was able to give you answers such as when the car would be finished. Work was fine though but communication needs to be more effective More
by johnnguyendds
Employees Worked With
Luis Service Dept
December 16, 2021
Got a good car at a good price but found out the car had an accident after 4 hours at the dealer. Also was told it had a warranty but ended up not having a warranty. Mixed overall experience an accident after 4 hours at the dealer. Also was told it had a warranty but ended up not having a warranty. Mixed overall experience More
by makdis8
Employees Worked With
Isaiah , Chris Mcgregor
December 14, 2021
Javier and Kadin were very friendly,polite,answered all my questions and explained everything in detail. I could not have been more pleased with their service. my questions and explained everything in detail. I could not have been more pleased with their service. More
by ktlimon@gmail.com
Employees Worked With
Javier, Kadin Espinosa
