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Garden Grove Kia
Garden Grove, CA
3,673 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,673 reviews
January 02, 2025
Mia was a great sales advisor. Very easy to deal with and fast. I walked out with a great deal that everyone felt good about. She was very efficient and helpful. Happy to recommend Very easy to deal with and fast. I walked out with a great deal that everyone felt good about. She was very efficient and helpful. Happy to recommend anyone to this dealership and I’m very happy with the vehicle More
by jenntolmanhurst
Verified Customer
January 02, 2025
I Had a wonderful experience. Will highly recommend this dealer to anyone that is looking to buy a Kia. Will highly recommend this dealer to anyone that is looking to buy a Kia. More
by FANKY
January 02, 2025
The entire sales team was incredibly helpful and patient during the whole process of buying our new car! I highly recommend Kia if Garden Grove for their amazing customer service! during the whole process of buying our new car! I highly recommend Kia if Garden Grove for their amazing customer service! More
by JILLIAN.FICK01
January 02, 2025
All the team is helpful and very courteous. They get the job done! Thank you! They get the job done! Thank you! More
by goofy
Employees Worked With
January 01, 2025
The staff were pretty friendly and helpful. The dealership was pretty clean. Although I wish they were more thorough with the car wish. I still had dust in my rims and they were a lot of water The dealership was pretty clean. Although I wish they were more thorough with the car wish. I still had dust in my rims and they were a lot of water spots remaining on the car afterwards. It was free so I couldn't really complain. I got an appointment very easy I called the day before and got the appointment the next day. It took about an hour or so for a service recall. Pretty good service 9/10. More
by pezmo41
Employees Worked With
Wblesther Espin
December 31, 2024
Luis was great! Very friendly, personable, and thorough when going over details to my vehicle. Excellent customer service and will definitely be returning to this lo Very friendly, personable, and thorough when going over details to my vehicle. Excellent customer service and will definitely be returning to this location next service! More
by melisa gillespie
Employees Worked With
Luis
December 27, 2024
Great Service and completed my vehicle in a timely manner. Our service representative was very professional and dedicated to providing the best service possible. manner. Our service representative was very professional and dedicated to providing the best service possible. More
by bthurston1
Employees Worked With
December 27, 2024
Luis was awesome! ! Walked me through first time and everything the service team conducted on my visit. ! Walked me through first time and everything the service team conducted on my visit. More
by moralesalexis97
Employees Worked With
Other Employees :
Luis Mendoza
December 27, 2024
Great customer service from my service advisor , he always keep me informed of the status of my Telluride always keep me informed of the status of my Telluride More
by sergio
