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Garden Grove Kia

Garden Grove, CA

4.7
3,675 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,675 reviews

December 27, 2024

Luis was awesome! ! Walked me through first time and everything the service team conducted on my visit. More

by moralesalexis97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Mendoza
Dec 27, 2024 -

Garden Grove Kia responded

We're delighted to hear that Luis provided you with an awesome experience at Garden Grove Kia! It's great to know he guided you through your first visit smoothly. Thanks for sharing your feedback!

December 27, 2024

Great customer service from my service advisor , he always keep me informed of the status of my Telluride More

by sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Garden Grove Kia responded

Sergio, we're delighted to hear that your service advisor kept you well-informed at Garden Grove Kia. Thank you for sharing your experience with us!

December 26, 2024

I bought this through the internet. Corey was very helpful, very good at explaining all of the options on this car. PurchasingThis car was way simpler than I thought it was going to be More

by cpj3dons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Garden Grove Kia responded

We're delighted to hear that Corey made your online car buying experience smooth and straightforward at Garden Grove Kia! It's great to know you're happy with your purchase. Enjoy the ride, and let us know if you need anything else!

December 25, 2024

Cory went about and beyond to ensure he met all my needs. He made the car buying process an enjoyable experience. More

by lunamanny714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Garden Grove Kia responded

Luna, we're delighted to hear that Cory made your car-buying experience enjoyable at Garden Grove Kia. Thank you for sharing this feedback!

December 24, 2024

The experience at dealership was overall good but I believe there should be more transparency for customers. After buying the vehicle I got to know some of the things that I was not aware of for which More

by SHIVAM.VBR3961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul , David
Jan 08, 2025 -

Garden Grove Kia responded

Thank you for sharing your feedback about Garden Grove Kia. We appreciate your input and will work on improving transparency to ensure a better experience for our customers in the future. If there's anything else we can assist with, please let us know!

December 24, 2024

Staff were professional and we were able to close the deal quickly. Very easy to work with this team. More

by rahmed0924
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua McCune
Dec 26, 2024 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia made the process smooth and efficient for you. Thank you for choosing us, and we hope you're enjoying your new vehicle!

December 24, 2024

Kristina is the real deal. She took the time to answer all of my questions and made me feel like a valued customer. I will not buy a Kia from anyone else as long as she is wo More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Garden Grove Kia responded

Alex, we're delighted to hear that Kristina provided such exceptional service at Garden Grove Kia! Your loyalty means a lot to us, and we'll be sure to share your kind words with her. Thanks for choosing us!

December 24, 2024

The workers at the dealership were nice, helpful, and professional with the items they sell. More

by Jason Peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Garden Grove Kia responded

Jason, thank you for reviewing Garden Grove Kia! Have a lovely day!

December 23, 2024

My car salesman Juan Campo’s provided excellent customer service, was very patient and answered all my questions More

by 4yanetornestor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Campos
Dec 23, 2024 -

Garden Grove Kia responded

We're delighted to hear that Juan provided excellent service and was able to assist you with all your questions at Garden Grove Kia. Thank you for sharing your experience!

December 20, 2024

Luis was amazing, super helpful and knowledgeable, I never have an issue whenever I have a service! More

by bcunill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 20, 2024 -

Garden Grove Kia responded

Thank you so much for leaving Garden Grove Kia a five-star review! We are happy to hear that Luis was helpful. See you next time!

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