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Garden Grove Kia

Garden Grove, CA

4.7
3,746 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,746 reviews

September 20, 2021

Got what I wanted for a reasonable price. The staff was helpful and friendly. Nice clean facility as well. More

by famcassani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor
Sep 20, 2021 -

Garden Grove Kia responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back!

September 20, 2021

Toshi was an amazing sales person, met all our needs and answered all of our questions. More

by jasmine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 20, 2021 -

Garden Grove Kia responded

We are thrilled to see that Toshi created a fantastic experience for you, Jasmine. Thanks for choosing Garden Grove Kia and please let us know if you need anything down the road!

September 20, 2021

This dealership was awesome! As soon as we arrived, we were greeted by a Sales Professional. E.T. Torrez was attentive, friendly and very easy to work with. He was very clear on what our options were, and More

by KELSEYP91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Garden Grove Kia responded

Congratulations on your purchase, Kelsey! We are thrilled that your experience was so welcoming and seamless, and that you found the right vehicle for your needs. Thank you for choosing Garden Grove Kia!

September 16, 2021

Easiest time of buying a car. Entire staff was considerate and professional. Would recommend to friends and family More

by TYLER_SMITH51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kadin Espinosa
Sep 16, 2021 -

Garden Grove Kia responded

This is our favorite kind of feedback to hear, Tyler! Thank you for the kind words about our team and for trusting Garden Grove Kia to find you the perfect car! Safe travels!

September 16, 2021

Jacob Aguirre took care of me , made sure my first maintenance was quick and easy. More

by R.CARRILLOJR22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre - service , Kadin Espinosa
Sep 16, 2021 -

Garden Grove Kia responded

We appreciate your lovely review of Jacob! It is great to hear that our team is accommodating your needs at Garden Grove Kia. Drive safe!

September 15, 2021

Kadin was just simply amazing! From the moment I walked in, he was super helpful and knowledgeable. He showed me the vehicle I wanted and was up front about pricing and available packages. He was honest an More

by antorres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny, Kadin Espinosa
Sep 15, 2021 -

Garden Grove Kia responded

Thanks for the excellent review of Garden Grove Kia! We're pleased that you loved working with Kadin and that he was knowledgeable and helpful. It makes us happy that you two could find a common connection and develop a great business relationship. Thanks for your business, and if you have any questions about your new car, let us know!

September 15, 2021

Excellent service from Armando in the service department! Easy to work with, friendly, courteous! Kadin in sales is also fantastic! More

by cfrsteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando, Kadin Espinosa
Sep 15, 2021 -

Garden Grove Kia responded

Your five stars are great to see! Thank you for taking the time to recognize your positive experience with Armando and Kadin at Garden Grove Kia. See you soon!

September 14, 2021

They were awesome, Justin & Cory . The best service from any car dealership. They need a raise . More

by NATALIEDURR65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory , Justin Fernandez
Sep 14, 2021 -

Garden Grove Kia responded

Natalie, we are thrilled that Justin, Cory, and the team could deliver a five-star experience! Thank you for sharing your positive feedback, and for giving Garden Grove Kia your business. Safe travels!

September 13, 2021

E.T. was very professional and thorough. We negotiated the deal by phone/text, and they worked diligently to get all the paperwork done when I got there. More

by IDINKASH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Garden Grove Kia responded

It's wonderful to hear this review! It makes us happy that you loved working with our team. See you next time at Garden Grove Kia!

September 13, 2021

This place is TRASH!!!!🗑 🗑🗑🗑They told me my turbo This place is TRASH!!!!🗑 🗑🗑🗑 They told me my turbo was bad and had me replace it but a week later and almost 4K down the drain my car still stops More

by nia6benjamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kurtis
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