Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Garden Grove Kia
Garden Grove, CA
3,745 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,745 reviews
June 24, 2021
The entire team at GG Kia wants to get you back to your life. I will continue to service my 2014 Soul here. Their service makes me want to buy Kia again. life. I will continue to service my 2014 Soul here. Their service makes me want to buy Kia again. More
by Gary S.
Verified CustomerEmployees Worked With
Jacob Aguirre
June 24, 2021
Always provides great customer service and knowledge of the type of services you offer. Thank you for be there in this troubled times (Pandemic). Shoot out to the Service Department the type of services you offer. Thank you for be there in this troubled times (Pandemic). Shoot out to the Service Department More
by mshb_wv-2009
Employees Worked With
Service Department
June 24, 2021
Always a pleasure having my car checked at Garden Grove Kia. Luis Mendoza is always extremely helpful and kind when explaining what my car needs and what I should prepare for on my next visit. I really app Kia. Luis Mendoza is always extremely helpful and kind when explaining what my car needs and what I should prepare for on my next visit. I really appreciate it! More
by dmeli707
Employees Worked With
Luis Mendoza
June 22, 2021
Justin was great. I took a lot of time measuring the interior dimensions of the car to make sure it was fit for what I was planning to purchase it for, and he was very patient and friendly. Great custom interior dimensions of the car to make sure it was fit for what I was planning to purchase it for, and he was very patient and friendly. Great customer service. More
by NAYASUZY82
Employees Worked With
Justin Fernandez
June 18, 2021
Im satisfied with the service provided. My service advisor Mr.anaya bogar was very personable and attentive to any questions or concerns i may have advisor Mr.anaya bogar was very personable and attentive to any questions or concerns i may have More
by ashw
Employees Worked With
Anaya Bogar
June 18, 2021
Splendid Sales team. They were very accommodating to the my needs/price. They were straightforward and honest during negotiation. Eventually led to a longtime Owner. my needs/price. They were straightforward and honest during negotiation. Eventually led to a longtime Owner. More
by JASON.QUAN
June 17, 2021
After consecutive terrible experiences at other dealers we can here and had a great experience. The customer service was great and would recommend this dealer to others. we can here and had a great experience. The customer service was great and would recommend this dealer to others. More
by Vincent & Marlene
June 17, 2021
Always a fantastic experience! We worked with Kadin when purchasing our vehicle, smooth and transparent - unlike our horrible experience at another KIA dealership. We just had our first service and it was e purchasing our vehicle, smooth and transparent - unlike our horrible experience at another KIA dealership. We just had our first service and it was easy to set up, quick and informative. Nothing but great things to say about Garden Grove KIA. More
by ack.stevens
Employees Worked With
Andrea V., Jacob, Kadin Espinosa
June 15, 2021
5 stars to my salesperson Khristina Esqueda & Chad(Manager) they're so professional,charismatic and helpful,willing to help the customers as much as they can to get the perfect car for you their Chad(Manager) they're so professional,charismatic and helpful,willing to help the customers as much as they can to get the perfect car for you their customer service is excellent Thank you Chad Clarke and Khristina for all your help I'm very happy and satisfied with your service.Have a wonderful week More
by SPALACIOS133
