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Garden Grove Kia

Garden Grove, CA

4.7
3,741 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,741 reviews

January 19, 2021

Brian was very easy to work with and very helpful throughout the process. I can't remember who the gentleman was that I went through the contract with but he was very pleasant and made that part ver More

by mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor, Toshi Saigusa, Brian Fierros
Jan 19, 2021 -

Garden Grove Kia responded

We really appreciate the positive feedback! It's wonderful to hear that Brian and the rest of our team made your buying experience so enjoyable. Thank you for trusting Garden Grove Kia with your business, and congratulations on your new car!

January 18, 2021

I really enjoyed the experience. The people were personable and answered all my questions. My agent was Andrea Biggers and she was Great. She called me back immediately and provided everything I ne More

by irwilliams1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Garden Grove Kia responded

Thank you for reviewing Garden Grove Kia and for giving a shout out to Andrea! We're committed to customer satisfaction and it is wonderful to hear that you were taken care of!

January 15, 2021

The service advisors are helpful, honest, and Frank will work with you to fix your problem. Clearly well ran by management. Trust Garden Grove Kia. More

by Gary S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Villa
Jan 15, 2021 -

Garden Grove Kia responded

We couldn't have asked for a better endorsement, Gary! It's fantastic to hear that Frank and the rest of our service team always take good care of you and your vehicle. Thank you for trusting Garden Grove Kia with all your service needs!

January 13, 2021

Great service. I will highly recommend this place to family and friends. We found it because of harbor freight. We love the selection and patience. More

by jorgeisaacpacheco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Fernandez, Dan Le, Kadin Espinosa, Brandon Dennis, Leilani Josiah, Alex Jimenez, Brian Fierros
Jan 13, 2021 -

Garden Grove Kia responded

Your endorsement means the world to us, Jorge! It was our pleasure to deliver an exceptional car-shopping experience. Thank you for your confidence in Garden Grove Kia!

January 11, 2021

Excellent service. Clean department and waiting area. Car was done quickly while I waited. No doubt this is where I will be getting my car serviced. More

by pedalhound
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Jan 11, 2021 -

Garden Grove Kia responded

Thank you for taking the time to share! It is our goal to deliver an efficient and thorough service experience, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back at Garden Grove Kia!

January 07, 2021

I worked with Chad to get everything set prior to our arrival and then worked with Andrea once we arrived. Both were wonderful and patient with us and made the process painless and positive. We purchased More

by CBLACKARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Garden Grove Kia responded

We're so proud to have earned your confidence and your endorsement! It makes our day to hear that Chad and Andrea went above and beyond to make your car-buying experience so special. All of us here are wishing you many happy miles in your new vehicle. Welcome to the Garden Grove Kia family, and Happy New Year!

January 07, 2021

The service i experienced was fast and effective. Everything was smooth. I would recommend garden grove kia to family and friends. Thank you very much More

by ARIE29MAXWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Jan 07, 2021 -

Garden Grove Kia responded

We couldn't have asked for better feedback! We're so proud to have earned your endorsement and your business. Thank you for your confidence in Garden Grove Kia!

January 06, 2021

I called around to many Kia Dealerships when we decided that was going to be the right car for us. Right from the first phone call with Kadin, I knew we were going to travel a bit further to go to GG Kia. More

by Julieweberrealtor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
Jan 06, 2021 -

Garden Grove Kia responded

Julie - For you to say that Kadin went "above and beyond" to assist with your purchase makes us so happy. Thank you for making the trip out to see us at Garden Grove Kia! We are thrilled to hear that you and your husband had such a positive buying experience and are enjoying your Kia Niro. We appreciate your kind review!

January 05, 2021

I had a great experience at Kia of Garden Grove service department. Very friendly staff, beautify facilities and fast service! Frank was amazing and very helpful! More

by kerierk17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank in Service
Jan 06, 2021 -

Garden Grove Kia responded

Thank you for taking the time to share your feedback about Frank and the service team! We are grateful for your business and hope you will continue to choose Garden Grove Kia for your service needs.

January 05, 2021

They were friendly and professional, they answered all our questions and returned our calls in a timely manner. Our car was ready a day ahead of time which was much appreciated. More

by egvc60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Jan 05, 2021 -

Garden Grove Kia responded

Thank you so much for visiting us at Garden Grove Kia! We are delighted to hear that you received helpful service from our team and got back out on the road in a timely manner. Enjoy your day!

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