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Garden Grove Kia

Garden Grove, CA

4.7
3,778 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,778 reviews

February 18, 2020

Great customer care. When you go to this dealership, you have to ask for ET Torrez. He was extremely polite and professional. He helped us lease a Niro EV and he got it More

by scshrk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Garden Grove Kia responded

We love to hear that you can depend on ET for excellent service, every time. It's wonderful that he helped you get into your Kia Niro EV and that you're working together to find your Kia Telluride. Thank you so much for recommending him and Garden Grove Kia! We are grateful for your continued support.

February 18, 2020

Pleasant experience! New & clean facility with nice & helpful staff. Very quick transactions with minimum waiting time. I would go back to this dealership for any future More

by mijin2.choi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kadin Espinosa
Feb 19, 2020 -

Garden Grove Kia responded

Thank you for taking the time to leave Garden Grove Kia a five-star review. We're happy to hear that our team made your visit so pleasant and earned your business!

February 17, 2020

Easiest car buying experience to date! Eddie Sosa is a rockstar! I got exactly what I wanted and at just the right price point. A huge Thanks to everyone at GG Kia. More

by cherishchelle
Recommend Dealer
Yes
Employees Worked With
Eddie Sosa
Feb 18, 2020 -

Garden Grove Kia responded

A huge thanks to you for this wonderful review! We're delighted you had such an easy, seamless buying experience with our Garden Grove Kia team and we know Eddie will appreciate your generous feedback. We look forward to seeing you down the road!

February 17, 2020

Easy to work with Wanted a hard to find new Kia model with specific options and the team at Garden Grove was able to help me find and reserve the car we wanted. They k More

by mjsteele
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Le
Feb 17, 2020 -

Garden Grove Kia responded

It's fantastic to hear that you found exactly the car you wanted at Garden Grove Kia! Thank you so much for recommending our dealership. We wish you happy driving!

February 17, 2020

Excellent customer service! Luis Mendoza was my Service Advisor for the day. He was professional, patient, easy to work with, felt very comfortable with him (to leave my car wit More

by acecard3574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I only worked with Luis Mendoza.
Feb 17, 2020 -

Garden Grove Kia responded

There is nothing we love more than hearing kind words about our wonderful team so this is great to see! We are delighted that Luis provided professional service and answered all of your questions so you could feel confident in the work being done to your vehicle. Thank you for supporting him with a wonderful review! We look forward to serving you next time at Garden Grove Kia.

February 16, 2020

What great customer service they have here at Garden Grove Kia. I told them what I was looking for and what I could pay and they were able to make it happen. More

by Laneyjayesmommy
Recommend Dealer
Yes
Employees Worked With
Bryanna Crawford
Feb 17, 2020 -

Garden Grove Kia responded

Thank you for the great review! We love to hear from happy customers and it's wonderful that our team could help you find a deal that worked for you on your new vehicle. We hope to do business with you again here at Garden Grove Kia!

February 15, 2020

We worked with Abby and Brianna. Great team!! They took very good care of us in nice and timely manner. It was a pleasure doing business with them. More

by Kima0314
Recommend Dealer
Yes
Employees Worked With
Abigail Nichols Nichols, Bryanna Crawford
Feb 17, 2020 -

Garden Grove Kia responded

We are so happy to hear that you enjoyed working with us as much as we enjoyed working with you! Thank you so much for sharing this feedback. We hope you are having fun in your new vehicle.

February 14, 2020

Great service from Andy and service department staffs. Feel very satisfaction. My car is old, but felt like new after the full services. Definitely come back. More

by patrickle1912
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 14, 2020 -

Garden Grove Kia responded

Patrick, thanks so much for reviewing Garden Grove Kia! We're happy to hear that our team took such great care of you, and your vehicle!

February 11, 2020

My wife and I recently purchased a 2020 Kia Sportage EX and the buying experience was the best we’ve ever had. We worked with Chris Mcgregor, Bryanna Crawford, and Kenny Sao; and everyone was top notch an More

by ralph.scharffenberg
Recommend Dealer
Yes
Employees Worked With
Kenny Sai, Chris Mcgregor, Bryanna Crawford
Feb 11, 2020 -

Garden Grove Kia responded

Ralph, thank you for taking the time to write such a thoughtful review! It was our pleasure to work with you and your wife here at Garden Grove Kia. Chris, Bryanna, and Kenny are all excellent members of our team, and they will certainly be pleased that you mentioned them! Enjoy your 2020 Kia Sportage EX!

February 11, 2020

As a first time car buyer, I had such an amazing experience... Khristina was so tentative , knowledgeable, and extrmemet helpful! 10/10 would recommend GG Kia! More

by Madeezy
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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