Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,855 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Contact Dealership
View Awards

13731 Harbor Blvd

Garden Grove, CA

92843

Directions

By Type

Showing 3,855 reviews

October 25, 2024

I like the service that they give me for my oil change help me alot More

by karinamartinez4183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar martinez
Report | Print
Oct 25, 2024 -

Garden Grove Kia responded

Karina, we're glad you can count on the Garden Grove Kia team. Thanks for sharing your feedback!

October 25, 2024

Dealer Cesar was friendly, patient and provided great service during our stay. We would recommend him to others. More

by h.yo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar "Juice" Hernandez, Paul Park
Report | Print
Oct 25, 2024 -

Garden Grove Kia responded

We're delighted to hear that Cesar provided friendly and patient service during your visit at Garden Grove Kia. Thank you for recommending him, and we appreciate your support!

October 25, 2024

My service consultant was Jeremy Fox. Exceeded my expectations and was helpful and accommodating since I did not have a scheduled appointment. Friendly staff, professional, helpful, accom More

by MELANIEVASQUEZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Report | Print
Oct 28, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia, Melanie! We're delighted to hear that Jeremy and our team exceeded your expectations. We appreciate the kind words about our service, and we're always here to help whenever you need it!

October 25, 2024

Came in for a scheduled appointment of which Garden Grove were able to assist with multiple procedures. Once arrive was a quick check in and provided me with options while awaited for my service to be More

by Chris T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Oct 28, 2024 -

Garden Grove Kia responded

Chris, we're delighted to hear that your appointment went smoothly and efficiently at Garden Grove Kia. Thank you for sharing your experience with us!

October 24, 2024

I had a great experience with Cory. I was able to pick my car out online before coming in. More

by DGranich20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Oct 24, 2024 -

Garden Grove Kia responded

Congratulations on your new car! We are thrilled that Cory was helpful throughout the buying process. Thank you for taking the time to share and leave Garden Grove Kia a five-star review!

October 24, 2024

Very fast and detailed when it comes to helping you figure out what is wrong with your car and what services will be required the next time around. More

by FERNANDO.MAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher , Justin Fernandez
Report | Print
Oct 24, 2024 -

Garden Grove Kia responded

Fernando, we're delighted to hear that our team at Garden Grove Kia provided you with fast and detailed service. Thank you for your feedback!

October 24, 2024

Don’t let them trick you into signing something you don’t need. They will rip you off!! More

by kprayad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrea Biggers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor, Kadin Espinosa, Brandon Dennis
Report | Print
Nov 15, 2024 -

Garden Grove Kia responded

Would you consider sharing further details about your experience? I want to address your concerns but will need more information to do so. I look forward to hearing from you. Thank you, Chad Clarke - Sales Manager - 714-823-4949

October 23, 2024

Great service friendly and helpful. The facility at the waiting room is acceptable. Love the coffee maker and water cooler. More

by sam Chiek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Oct 23, 2024 -

Garden Grove Kia responded

Sam, we're delighted to hear you enjoyed the service and amenities at Garden Grove Kia. Thanks for sharing your experience with us!

October 23, 2024

Excellent customer service. Aldo is an amazing seller agent, always looking the best for the client. Best experience ever in this dealership. More

by bertechoperations
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Gonzalez
Report | Print
Oct 23, 2024 -

Garden Grove Kia responded

We're delighted to hear that Aldo provided excellent service and made your experience at Garden Grove Kia the best ever! Thank you for sharing this fantastic feedback with us.

October 23, 2024

Best car buying experience I have ever had Rebecca and Gustavo was amazing at helping find the right fit More

by MONSTERMAKER25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca and Gustavo
Report | Print
Oct 23, 2024 -

Garden Grove Kia responded

We're delighted to hear that Rebecca and Gustavo made your car buying experience the best at Garden Grove Kia! Thank you for sharing this fantastic feedback, and enjoy your new ride!

1
...
63
64
65
...
386