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Garden Grove Kia
Garden Grove, CA
3,714 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,714 reviews
Verified Customer
April 03, 2024
Bad service and lazy work, had to take to another mechanic to find out the real issue. Would not recommend. mechanic to find out the real issue. Would not recommend. More
by brandonwalt4
Employees Worked With
April 03, 2024
I am generally not a fan of dealer service for regular maintenance, but this was a great experience all around - efficient and very welcoming. Thank you Efrain for providin ghat! I was told it would be 2 maintenance, but this was a great experience all around - efficient and very welcoming. Thank you Efrain for providin ghat! I was told it would be 2 hours, and it was spot on. The complimentary car wash was a nice additional perk. More
by jamesdrollinger
Employees Worked With
Efrain
April 03, 2024
Somebody took off my baby Jesus in my car key and the took off my CVS, Ralph's and my Fitness card I attached to my key I don't know what's their problem why somebody took if off from my Key. took off my CVS, Ralph's and my Fitness card I attached to my key I don't know what's their problem why somebody took if off from my Key. More
by nesdgonz13
Employees Worked With
The driver assigned by Efrain
April 02, 2024
Everyone was fantastic and helpful. Made us feel welcome and quick to answer any questions we had. My wife and I thank you and we will be back again! Made us feel welcome and quick to answer any questions we had. My wife and I thank you and we will be back again! More
by kellykaypeters
Employees Worked With
April 01, 2024
Brought my car in to be looked at as I had a couple of concerns after purchasing the week before. Was given a heads up as to how long it would take. This was very helpful as it allowed me to plan my time concerns after purchasing the week before. Was given a heads up as to how long it would take. This was very helpful as it allowed me to plan my time accordingly. More
by priscillia.seelan
Employees Worked With
Efrain / Chris
March 30, 2024
Garden Grove Kia has always been the place to go. I trust them for any of my Kia needs. Everyone from the Sales staff to the Service team have been A++!! I trust them for any of my Kia needs. Everyone from the Sales staff to the Service team have been A++!! More
by nlemons
Employees Worked With
