Gary Rome Kia
Enfield, CT
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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What a wonderful service experience. Everyone was professional, pleasant and friendly. Thorough inspection, clear explanation of service needs, fair pricing. Everyone was professional, pleasant and friendly. Thorough inspection, clear explanation of service needs, fair pricing. More
Justin listened to everything that I needed in a suv. The Telluride is perfect, has everything that I wanted. The Telluride is perfect, has everything that I wanted. More
People are friendly and experienced at what they do. I had to wait for my car and was given a ride to Barnes & Noble to wait and was promptly picked up when my car was ready. Great customer service I had to wait for my car and was given a ride to Barnes & Noble to wait and was promptly picked up when my car was ready. Great customer service More
Went for AC repair did good service, provide shuttle even though I'm 20Ml away though I'm 20Ml away More
I purchased my first Kia soul from Gary Rome Kia. I was in Connecticut on business and asked to get an oil change tire rotation wiper blades changed. They got me right in at the time and day that II I was in Connecticut on business and asked to get an oil change tire rotation wiper blades changed. They got me right in at the time and day that II was in Connecticut on business and asked to get an oil change tire rotation wiper blades changed. They got me right in at the time and day that I needed. They checked my car for safety. Wonderful staff next time in Connecticut. I will have them service my car again. More
Everyone was extremely nice, informative, honest, straight forward and never kept me waiting. I never felt any pressure straight forward and never kept me waiting. I never felt any pressure More
The people were polite , informative and efficient. The service was thorough and it was explained in a clear and concise manner. The service was thorough and it was explained in a clear and concise manner. More
Thank you for all the hard work on my kia. It is greatly appreciated. Thank you It is greatly appreciated. Thank you More
Dropped my car off for service, was reassured multiple times that it would be ready by the end of the day, it was listed and told to me that the dealership closed at 6. I called at 5:15 to check on my car times that it would be ready by the end of the day, it was listed and told to me that the dealership closed at 6. I called at 5:15 to check on my car and was told that everybody from the service center had already gone home for the day. Had to escalate to management so that I could get my car back (this was a Friday). We have five children and this is a minivan, and I had told them multiple times that this is the only vehicle we own that holds all of our family. Extremely inconvenient, poor customer service and poor communication. More



