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Gates Nissan
Richmond, KY
1,095 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for.
For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories.
Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications.
Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,095 reviews
August 12, 2019
Great place with great people Gates Nissan in Richmond KY is a great dealership and a great people that work that Kathy Smith and Pamela Thompson always takes care of us and we so Gates Nissan in Richmond KY is a great dealership and a great people that work that Kathy Smith and Pamela Thompson always takes care of us and we so appreciate it More
by B
August 11, 2019
Great 5 star Service 5 start service is what you should expect from a dealership. Gates Nissan did not disappoint. I was promptly greeted and once the service adviser rea 5 start service is what you should expect from a dealership. Gates Nissan did not disappoint. I was promptly greeted and once the service adviser realized it was my first time, she walked me inside to show me the waiting area where I waited for my vehicle to be serviced. Even at check out, I was explained how the rewards program they have works. Great team that made me feel welcome!! Thank you Gates Nissan! More
by djwaugh
Employees Worked With
August 05, 2019
Same great service I didn't buy my truck at Gates only because i had a certain truck I was looking for which was a Dodge. But I had to bring my truck to them for service I didn't buy my truck at Gates only because i had a certain truck I was looking for which was a Dodge. But I had to bring my truck to them for service. They actually care about your vehicle and the quality of service they preform on your vehicle and that makes me satisfied. More
by Chris Cobb
July 29, 2019
very friendly and accomadating the great experience we had at the dealership when our daughter bought her car last year, we saw the pathfinder and knew that was what we wanted. We the great experience we had at the dealership when our daughter bought her car last year, we saw the pathfinder and knew that was what we wanted. We knew we'd be back for our purchase! A year later, we bought our 2019 pathfinder. We LOVE it!!! More
by tootaflute
Employees Worked With
Other Employees :
Brently ? , Ali Ennakoa, Kyle Baker
July 27, 2019
Helpful and friendly Kathy and Pamela in service treat you with respect and they always try to get everything as close to perfection as possible. Very friendly service. I Kathy and Pamela in service treat you with respect and they always try to get everything as close to perfection as possible. Very friendly service. I would recommend this dealership to anyone. Micheal in sales was wonderful and service is great. More
by deanap
July 26, 2019
Service As always, service was prompt, staff friendly and helpful. I've been returning since my purchase 6 years ago, and will continue to do so. As always, service was prompt, staff friendly and helpful. I've been returning since my purchase 6 years ago, and will continue to do so. More
by Bart
July 24, 2019
Scheduled Oil Change. Have been coming here for the past 2 1/2 yrs for maintenance and oil changes, and always top quality service from making an appointment to paying the Have been coming here for the past 2 1/2 yrs for maintenance and oil changes, and always top quality service from making an appointment to paying the bill I would highly recommend to anyone. More
by Flarouge
July 23, 2019
Located problem thru diligent testing My 2019 Murano developed a problem with a radar unit. Gates Nissan repeatedly tested the vehicle and persistently ran codes on the day I left it for e My 2019 Murano developed a problem with a radar unit. Gates Nissan repeatedly tested the vehicle and persistently ran codes on the day I left it for evaluation. They evaluated diligently and found the issue and replaced the part at no cost. Routine service for my Nissans has always been extensive and top notch. More
by Murano2019
July 22, 2019
Personalized Service and Top Shelf Car Care This is my first visit to Gates Nissan and it is now my goto location for service on my Infiniti. The waiting area is comfortable and service departme This is my first visit to Gates Nissan and it is now my goto location for service on my Infiniti. The waiting area is comfortable and service department was attentive and kept me well informed regarding my service visit. Washed my SUV after completion of service and the price was below what I expected. Why drive 30 miles to the Infiniti dealership when I can get this level of service in my own backyard. 5 Star Service! More
by rankharris
July 20, 2019
Oil change This was my second time in for a oil change always friendly and courteous and the wait was very short. And there also very informative of what they do This was my second time in for a oil change always friendly and courteous and the wait was very short. And there also very informative of what they do. More
by Dennie859
Employees Worked With
