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Gates Nissan of Richmond

4.9

662 Lifetime Reviews

4098 Atwood Drive, Richmond, Kentucky 40475
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Call (888) 479-0683

Top Reviewed Employees

Pamela Thompson, Service Advisor, Gates Nissan of Richmond

Pamela Thompson

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
View 153 Reviews
Kathy Smith, Service Advisor, Gates Nissan of Richmond

Kathy Smith

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
View 179 Reviews
Bill Case, Service Manager, Gates Nissan of Richmond

Bill Case

Service Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
View 94 Reviews
Jon Wilburn, Sales Advisor, Gates Nissan of Richmond

Jon Wilburn

Sales Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
View 9 Reviews
More Employees

Latest Reviews

September 13, 2018

"Amazing consistency and excellence!"

- Joseph Allison

This isn't my first review of the Service Department at Gates Nissan of Richmond. and probably not my last. As the owner of three Nissan vehicles, I depend on my local dealership. Everyone at Gates seems to value our business and treats us in a very kind and friendly manner. They have built a level of trust over time that is simply invaluable to us. There was a time I bought Nissan products solely because of their quality and value. Now I buy them for the service after the sale, as well. Outstanding!

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Employees Worked With

Bill Case
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Pamela Thompson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

September 13, 2018

"An almost ex Nissan customer"

- Scottp

As a customer buying 6 Nissan vehicles and of those 4 Nissan trucks I saw the new Titans and was very disappointed in how they tried to mock other models. The fenders were bowed out like the Tundra, the front grills and wheels were chromed out like a Ford. They shrunk the back window, put in a column shift like a Chevy. I was done with Nissan. Then I got a call from Nick and said they had a new package truck called "Midnight" that I would like. I decided to return one last time and look at the truck. It was amazing! I turned in my old Pro 4x and purchased the new Titan. You saved a life long Nissan customer.

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Employees Worked With

Ron Pennington
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Scott Witt
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Nick Simmons

September 07, 2018

"Service Without Suprise"

- CrissCrossover

We took our vehicle in for the first free service and they treated us like we were family. Every problem detail was brought to our attention before they went on to fix it. We were informed of everything every step of the way. We weren't left in the dark until it was over.

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Employees Worked With

Kathy Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Pamela Thompson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
More Reviews

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Photos & Amenities

  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Authorized Parts Store
  • Shuttle Service
  • Television
  • Vending Machines
Gates Nissan of Richmond, Richmond, KY, 40475