Gates Toyota

Wow........wonderful people and a great experience for our new vehicle. Gates made this process so very easy. We drove over an hour after comparing dealerships looking for the same vehicle. They had th our new vehicle. Gates made this process so very easy. We drove over an hour after comparing dealerships looking for the same vehicle. They had the best prices, great communication, and the were able to locate the vehicle and added the features we wanted very quickly. Thank you Gates Toyota for everything. More

Sales rep offered many things he truly could not deliver and offered no incentives. Car was a certified pre-owned but it was dirty in the inside along with a cracked front bumper. The body shop did fix he c and offered no incentives. Car was a certified pre-owned but it was dirty in the inside along with a cracked front bumper. The body shop did fix he crack prior to pickup but the sales rep tried to get me to take the car as is. I put $8000 down and the sales rep didn't even make sure the car had gas in it. He also never showed me any of the cars features and functionality, I learned everything from youtube. I bought the extended warranty that was offered and expressed my concerns about the rims on the car since they are covered and he just had them cleaned up instead of having them replaced. There was also a scratch on the rear bumper, once again he acted as if it wasn't there and in so many words said that's what comes with buying used and not new. Not happy with customer service or experience at all. More

I had a Great Experience buying my new RAV4. The Sales Person helped me to find the best deal for me. Sales and Financial team were so helpful. Thanks ! ;) Person helped me to find the best deal for me. Sales and Financial team were so helpful. Thanks ! ;) More

I have dealt with Gates since 2011. Their service department has always been top notch, especially Brian Gardner. My wife and I have always been treated very well. department has always been top notch, especially Brian Gardner. My wife and I have always been treated very well. More

Fast and friendly experience! Trent notified me of a Tundra that had arrived that day...made the deal in a couple of hours and we were on our way. Tundra that had arrived that day...made the deal in a couple of hours and we were on our way. More

Gates has a nice and clean workshop, friendly service staffs, high work efficiency . I had a very good experience there. I will highly recommend gates. staffs, high work efficiency . I had a very good experience there. I will highly recommend gates. More

Sales staff are friendly but not pushy.Management seems Sales staff are friendly but not pushy. Management seems genuine in their willingness to help. Facility is comfortable, clean and simple to navigate Sales staff are friendly but not pushy. Management seems genuine in their willingness to help. Facility is comfortable, clean and simple to navigate. Staff were very accommodating. More

Nice guys and ladies in the shop service with a smile been getting oil changes and work done for over a decade here. Always use them been getting oil changes and work done for over a decade here. Always use them More

Great customer service! Definitely recommend for all your Toyota needs. Working with Brian is very easy and he is very helpful, knowledgeable and experienced. Thanks! Toyota needs. Working with Brian is very easy and he is very helpful, knowledgeable and experienced. Thanks! More

Each person I spoke with was friendly and professional. Brian was nice about my arriving early to the appointment. The waiting area is nice for getting laptop work done while the car is bei professional. Brian was nice about my arriving early to the appointment. The waiting area is nice for getting laptop work done while the car is being serviced. More