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Gates Toyota
South Bend, IN
936 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan.
In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 936 reviews
May 11, 2026
Professional. Efficient. Courteous. I like the fact that I can schedule a service appointment for 7am. Efficient. Courteous. I like the fact that I can schedule a service appointment for 7am. More
by ssavage4
Verified Customer
May 06, 2026
I have been a customer of Gates Toyota for my last two vehicles. I continue to be a customer of the service department as well. vehicles. I continue to be a customer of the service department as well. More
by Ozzy121820
Employees Worked With
May 06, 2026
He was professional, knowledgeable and courteous. An excellent representative fot Gates Toyota. Thats covers it. An excellent representative fot Gates Toyota. Thats covers it. More
by RICKALEXA49
Employees Worked With
May 04, 2026
Thursday morning the guy was cool. Friday morning, the guy was rude. He said, meet me at the first counter. But I was standing at the middle counter and he came in and said, I told you Friday morning, the guy was rude. He said, meet me at the first counter. But I was standing at the middle counter and he came in and said, I told you to meet me at the first counter, he's lucky, I didn't escalate things right there and there.But I kept my mouth shut More
by Ron Gramza
Employees Worked With
The service department guys at the counter for payment, rude
April 27, 2026
I made my appointment 7 days prior, but when I arrived, I was questioned how I made my appointment and that usually they are only allowed so many appointments at 4pm. They said they "would do their best at w was questioned how I made my appointment and that usually they are only allowed so many appointments at 4pm. They said they "would do their best at working me in." It was unsettling to be told that when I made an appointment that far in advance that I might have to wait longer because of a computer scheduling error. I was disappointed in how I was presented with this error and questioned right away how I made this appointment and whether it was valid. More
by mporter10
Employees Worked With
April 24, 2026
I had a 1:30 appointment time and didn’t get out of gates Toyota until 3:55 for a battery change. Why make an appointment to wait over two hours. Then I had a prorated warranty on my battery but still charge Toyota until 3:55 for a battery change. Why make an appointment to wait over two hours. Then I had a prorated warranty on my battery but still charged $70 for labor. More
by short1312
Employees Worked With
April 16, 2026
I purchased a new Toyota Corolla Cross in 2024. Very nice car. Haven't had a bit of problems with it so far. Stopped in today to see Travis M. Who sold me my car. It was his day off. The young ma Very nice car. Haven't had a bit of problems with it so far. Stopped in today to see Travis M. Who sold me my car. It was his day off. The young man who told me Travis was off asked me if he could help me. His name was Devin J. I had purchased a new phone and attempted to transfer/connect it with my Toyota multimedia console and failed. Travis M. told me if I ever had any questions or concerns to call him or stop by. Devin J. was so professional and polite with me. He said he didn't know everything about technology but he would give it a try. I handed him my phone and we sat in my car and within 15 minutes Devin J. had my phone and car multimedia working together! Devin J. made my day!! Thank you Devin J.🤗 More
by Lornadoon
April 10, 2026
Always a great experience with the crew at Gates their customer service is exceptional. My tires needed replacing and they got the job done quickly and I was back on the road customer service is exceptional. My tires needed replacing and they got the job done quickly and I was back on the road More
by MISHAWAKAMOM20
Employees Worked With
