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Gates Toyota

South Bend, IN

4.5
927 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan. In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
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640 W Ireland Rd

South Bend, IN

46614

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Showing 927 reviews

September 12, 2019

Great service Taking my car to gates for my routine maintenance has been great. Scheduling is easy and the service staff is efficient and polite. I will definite More

by svoboda.christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Crimmins
Feb 10, 2020 -

Gates Toyota responded

Thank you for your 5-Star rating! We look forward to assisting you more in the future!

September 12, 2019

Top notch service I always get great service at Gates. They take care of both my vehicle and me. I love the shuttle they offer so I can get to work and back. Everyon More

by DINANICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
everyone was great
Feb 10, 2020 -

Gates Toyota responded

Thank you for your review and thanks for your business!

September 11, 2019

Drew was awesome! My husband and I purchased our second vehicle from Drew and he made the process painless both times. We really appreciated his no nonsense approach. More

by MIKESAUTOMOTIVE
Recommend Dealer
Yes
Employees Worked With
Scott Blackford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Westafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Ummel
Feb 10, 2020 -

Gates Toyota responded

Thank you for your positive feedback! Drew and our team work hard to provide a great experience for everyone. Thank you for your business!

September 11, 2019

OIL CHANGE Got an appointment easy, done in a timely manner. reviewed past service work, checked the vehicle, found no problems. She was very friendly, informati More

by KATANN6179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Helmkamp
Feb 10, 2020 -

Gates Toyota responded

Thank you for your rating and your positive feedback!

September 10, 2019

Oil, lube service Very fast and efficient. The lady thats in charge does a great job. Very good with customers.The line always seems to move very fast. More

by JACKSON1604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in oil lube
Feb 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your feedback and your 5-Star rating!

September 09, 2019

Always a great experience I have been going to Gates for at least two years now, I never have a problem. They always take of any concerns I might have any questions that I have More

by FRANCISCO.DELGADO77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Gates Toyota responded

Thanks for your great feedback! We look forward to working with you more in the future!

September 09, 2019

Fast but sorry to bother them at work Showed up at 5 as soon as I could get there and they acted like I was bothering them asking for the dexos oil change. They checked all the boxes, but More

by B9876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Express service Woman. No idea her name.
Feb 10, 2020 -

Gates Toyota responded

Hey there, We are sorry to hear about your visit. Our goal is to have provide a great customer experience during every visit. We would like to learn so we can make your future visits better. Please email editor@gatesautomotive.com with a brief description. Thank you and we look forward to making it up to you during your next visit.

September 09, 2019

Awesome - Thanks Mike for thorough info Mike was great and will be my go to guy. He took time to explain some complex issues to me in a very clear way. Having been a technician in the past, More

by holyspirit37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Gates Toyota responded

Thank you for your positive feedback! Thanks for your business during the last 15 years and we look forward to many more! Thank you for choosing Gates!

September 06, 2019

Excellent Service As always, we had excellent service and the location is great for grabbing a bite to eat while we waited! The timing was perfect and it was a fabulous More

by JOMAL35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Crimmins
Feb 10, 2020 -

Gates Toyota responded

Thank you for your 5-Star rating! We are glad you found the opportunity to turn it into a date night and glad we could be a small part of it! Thank you for choosing Gates!

September 06, 2019

Loyd in parts review I recently had need for several parts for a 04 tundra,Loyd in parts gave me excellent service getting the parts i needed. He was very helpfull, and ve More

by jhfogsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loyd in parts dept.
Feb 10, 2020 -

Gates Toyota responded

Thank you for your 5-Star rating!

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