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Gates Toyota

South Bend, IN

4.2
811 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan. In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
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640 W Ireland Rd

South Bend, IN

46614

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Showing 811 reviews

January 30, 2019

Great service! I have bought 3 vehicles from Gates!! They are all so nice there! I will never buy anywhere else! The service is superb! Keep it up Gates! More

by KJC1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin in Service Dept!, Greg Mitchem
January 30, 2019

It was so easy and so pleasant We were so grateful for Brian taking such great care of us and our car. Everything was so speedy, friendly and efficient! We love being a Gates custom More

by LOCALFOODCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kieth who drove us to Enterprise was awesome too!
January 30, 2019

Pleasant Experience The salesman and dealership were clear, helpful, and thorough in my process. My lease has exceptional benefits with this dealership. It’s clean and More

by Star1380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2019

Great place to so business I have leased 5 vehicles from Gates and have been very satisfied with the sales and service I have received over the years I look forward to many mor More

by FLORA.JOE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missy Gough, Landon Wiegand
January 29, 2019

Oil change. Took my wife's car in for an oil change and thought everything was good. I get home and realize the glove box door was not right. I worked to get it More

by DUBEE04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
new guy
January 29, 2019

Go, Gates. Go. I was happy with my recent shopping experience at Gates Toyota in South Bend, Indiana. I had originally planned to window shop for a week and then mak More

by PUPFICTIONBOOKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Mgr whose name I don’t recall was very helpful too., Landon Wiegand
January 29, 2019

Diasappointed I like to have my car serviced by the dealership in which I bought the car. I like to have service on my cars that will make them last a long time. La More

by LIBBEYT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Gardner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Crimmins
Feb 26, 2019 -

Gates Toyota responded

Thank you for sharing your review and comments. We're sorry to see only a 2-star review. Our goal is always 100% customer satisfaction but sometimes we miss the mark. We would like to resolve all your concerns and issues with your recent service experience. Would you be so kind as to send a quick email to editor@gatesautomotive.com with your best contact information and we'll have our Service Manager call you to address your concerns. Again, thank you for sharing your feedback and we look forward to speaking with you soon.

January 29, 2019

Good experience Maintenance visit for my new car went smoothly. The service department was on schedule so I was in and out in less than 45 minutes. More

by KIRBSERV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McNally, Austin Crimmins
January 29, 2019

I needed my first oil change on my 2017 car. I needed my first oil change on my 2017 Corolla and the service person also noted that my car had a recall on it. They were able to provide the servi More

by MCHAMADA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2018

Prompt, Fast, Complete Service Called early in the morning and they were able to set an appointment for the same day. Got several emergency things taken care of at a good price. Gre More

by Dohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Toole
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