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Gates Toyota
South Bend, IN
794 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan.
In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 794 reviews
November 30, 2018
One stop covered it all. Able to get new tires, alignment, and full service oil change in one visit while enjoying the clean and comfortable waiting room (complete with TV and Able to get new tires, alignment, and full service oil change in one visit while enjoying the clean and comfortable waiting room (complete with TV and WiFi). 😊 More
by BETTYDK48
Verified CustomerEmployees Worked With
Brian Toole
November 30, 2018
Worst experience, worst management you can get This was by far the absolute worst buying experience. They were slow getting paperwork out, slow getting title back and was supposed to ship my vehic This was by far the absolute worst buying experience. They were slow getting paperwork out, slow getting title back and was supposed to ship my vehicle and never could get it done. I ended up having to fly a guy out to pick up truck. They were only going to put half tank of fuel in the truck. DO NOT USE GATES TOYOTA. More
by Jleath
Employees Worked With
Landon, Jeff
November 30, 2018
very good. in and out in a timely manner. Good experience. Always friendly and efficient.Gates is our families favorite dealership for sales and service. We have purchased or leased 8 vehicle Good experience. Always friendly and efficient.Gates is our families favorite dealership for sales and service. We have purchased or leased 8 vehicles in the last 8 years. Always a good experience. More
by PHIDELT36
Employees Worked With
mike fahey, Brian Toole
November 29, 2018
Great service.. no pressure Super easy.. Marcus was very friendly, knowledgeable , helpful. Enjoyed working with him. Once we decided to buy, were handed off to financing.. obvi Super easy.. Marcus was very friendly, knowledgeable , helpful. Enjoyed working with him. Once we decided to buy, were handed off to financing.. obviously they have to offer their warranties and extras but no pressure when we denied them. Bought on a Saturday came back on Tuesday to get an extra key, and floor mats that they hadn’t put back in the car yet from cleaning.. also a tire had a slow leak and they fixed that as well.. quick and easy. Thank you More
by Jhoeflinger
Employees Worked With
Marcus
November 28, 2018
Oil change Great customer service!! Had an hour wait (was told this at drop off) some on time. Even rotated tires!! I plan on returning in the future. Great customer service!! Had an hour wait (was told this at drop off) some on time. Even rotated tires!! I plan on returning in the future. More
by Cathy
Employees Worked With
Samantha
November 28, 2018
Too long!! Purchased a used Toyota Yaris on August 24th. When picked up on the 29th after vehicle prep, the radio volume knob was missing. After numerous calls, Purchased a used Toyota Yaris on August 24th. When picked up on the 29th after vehicle prep, the radio volume knob was missing. After numerous calls, messages, and trips to the dealer, the situation was finally remedied on November 23rd,nearly 3 months! When Brian Gardner worked on the issue the last few weeks, the situation was finally resolved. More
by Dave11
Employees Worked With
Brian Gardner
November 28, 2018
Excellent I have found them to be open and honest in the service they have performed for me, especially if they find additional safety issues that need attentio I have found them to be open and honest in the service they have performed for me, especially if they find additional safety issues that need attention. They will show me the problem and the additional cost which I truly appreciate, so much so I have told them when they find additional problems to go ahead and fix them. More
by dcpeery
Employees Worked With
Austin, Brad
November 28, 2018
Very quick to find the Problem Gates service was very quick to find the problem. I did not have an appointment but they worked me in and fixed the problem and had me on my way in le Gates service was very quick to find the problem. I did not have an appointment but they worked me in and fixed the problem and had me on my way in less than an hour More
by kaclark2
Employees Worked With
Brian Toole
November 28, 2018
Routine service and tire repair. They are quick, efficient and honest. Check engine light was on and they explained it would be an extra cost to determine why. Cause was determined an They are quick, efficient and honest. Check engine light was on and they explained it would be an extra cost to determine why. Cause was determined and will be corrected in the future. More
by lkcbyer
Employees Worked With
Brian Toole
November 27, 2018
Great salesman I think Kalen was an excellent salesman. Listened to what I wanted. I would send my friends to him to buy a vehicle. He is very personable. I woul I think Kalen was an excellent salesman. Listened to what I wanted. I would send my friends to him to buy a vehicle. He is very personable. I would rate Kalen with a 10 More
by PMLCABLE
Employees Worked With
Kalen, Xavier
