Ryan Burdue

Bien en general, el servicio al cliente ha disminuido su calidad en el último año. Cuando llevé mi coche por un sonido en la dirección me dijeron que estaba todo bien. Tuve que ir tres veces hasta que un té calidad en el último año. Cuando llevé mi coche por un sonido en la dirección me dijeron que estaba todo bien. Tuve que ir tres veces hasta que un técnico me atendiera y me explicara qué era lo que pasaba, realmente muy decepcionante. More

by j3santoscoy Verified Customer Verified Customer

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everything went very smoothly all were very helpful great experience with good and knowledgeable people experience with good and knowledgeable people More

by drstockberger Verified Customer Verified Customer

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Everyone I have spoken to has been great. Trent, Marcus, Ryan, and Ashlie. The process to buy was easy. All my questions have been answered. They have all been quick to respond to me whe Trent, Marcus, Ryan, and Ashlie. The process to buy was easy. All my questions have been answered. They have all been quick to respond to me when I’ve reached out for any clarification. Gates has a great team in South Bend! More

by mrpazuzu Verified Customer Verified Customer

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We are a first time customer and will definitely be returning to Gates Toyota. Everyone was helpful, friendly, and professional. This is our best vehicle buying experience. Definitely recommended. returning to Gates Toyota. Everyone was helpful, friendly, and professional. This is our best vehicle buying experience. Definitely recommended. More

by D.UMMEL Verified Customer Verified Customer

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Purchased a new 2020 Highlander for my wife and we couldn't have been happier with the service we received from beginning to end. Coach was very informative and knowledgeable about the vehicle. The couldn't have been happier with the service we received from beginning to end. Coach was very informative and knowledgeable about the vehicle. The gentlemen in finance made the process seamless and service was very friendly when we were introduced to them. This was our first purchase from Gates Toyota and we look forward to doing more business in the future. More

by Sarah B Verified Customer Verified Customer

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The work was excellent. Brian was courteous and very helpful. Ryan answered my question on my warranty very efficiently. Over all the experience was satisfying. helpful. Ryan answered my question on my warranty very efficiently. Over all the experience was satisfying. More

by GENEANDNANCYTUTTLE Verified Customer Verified Customer

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Mike Mcnally is a absolute superstar. If you need to buy a new or used vehicle, I would highly recommend him and his superb expertise! a new or used vehicle, I would highly recommend him and his superb expertise! More

by JDWESTAFER Verified Customer Verified Customer

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I am pleasantly surprised from my recent leasing experience with Gates Toyota. It is due to their efficient salesmanship, deft management, and prompt delivery, I am driving a Toyota RAV4 Hybrid – mu experience with Gates Toyota. It is due to their efficient salesmanship, deft management, and prompt delivery, I am driving a Toyota RAV4 Hybrid – much to my satisfaction. I liked how Sarah Angelillo welcomed me on arrival and set me up with Jimmie Huffman, who really worked hard to get me what I needed. Despite initial confusion, which is when Scott Blackford came into the picture, the management came to be extremely accommodative to my demands. A word of thank also to Ryan and Landon for seeing me through the financing process. Overall, great leasing experience, and once again, thank you Jimmie for being on top of everything! More

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Wife went in for a test drive, walked out with an unauthorized credit check on both my wife’s and myself credit. Not sure how they thought they got my authorization seeing as how I never even went to unauthorized credit check on both my wife’s and myself credit. Not sure how they thought they got my authorization seeing as how I never even went to this dealership. They conned her by telling her they needed her drivers license for insurance then “sized her up” to see what she could afford while she was out. They probably get away with this a lot but I get notified every time my credit takes a hit. I don’t know which finance manager did this so I marked them all as responsible. My wife has been talking with Brien Winston of the mgmt. team and while she feels he is definitely doing his best to make this right, it appears there are too many other obstacles he has to overcome to fix this at no fault of his own. More

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We were treated wonderfully! We were carefully and thoughtfully guided through the process of buying a new car. It was clear that everyone involved were considering our needs. Tha We were carefully and thoughtfully guided through the process of buying a new car. It was clear that everyone involved were considering our needs. Thank you! More

by JKSTEVENS Verified Customer Verified Customer

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