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557 Reviews of Gates Toyota - Service Center
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June 25, 2020
Generally pleased with work, but not cleanliness. The mechanic left greasy hand prints on outside door handles, inside door handles, the glove compartment, the cloth of the passenger front seat. I hav The mechanic left greasy hand prints on outside door handles, inside door handles, the glove compartment, the cloth of the passenger front seat. I have yet to get it cleaned off, and felt that it was not at all professional. I saw the grease on the door handles while on the lot, but did not pay attention to the rest until I got home. By then, it was after service hours. I do not know the name of the mechanic, but would encourage him to wash his hands before entering the car. More
by bill.jones@betheluniversity.edu
Verified Customer
June 25, 2020
I received answers to my questions with a clear, thorough explanation. All personnel were polite and pleasant during the encounter. It was a nice experience. explanation. All personnel were polite and pleasant during the encounter. It was a nice experience. More
by JETCROCKER
Employees Worked With
I cannot remember the names
June 25, 2020
Was told I had one free service left in Dec 2019 that I had to use by July. Called to make my appointment and confirmed I had a free service left. When I got there I was told it expired in April. Everythin had to use by July. Called to make my appointment and confirmed I had a free service left. When I got there I was told it expired in April. Everything was closed and in quarantine in March, April, and May. It took more than two hours for my service. More
by SMODLINPURDUE
Employees Worked With
Idk who I worked with
June 25, 2020
I leased my Rav4 from this dealership. They are so nice & professional. My scheduled services have been more than expected. On time, courteous and everything you would want grin a car dealership & professional. My scheduled services have been more than expected. On time, courteous and everything you would want grin a car dealership More
by BARBFARKAS
June 25, 2020
service Friendly and efficient service department. I felt safe waiting in the waiting room as there was adequate space and furniture had been rearranged to ac Friendly and efficient service department. I felt safe waiting in the waiting room as there was adequate space and furniture had been rearranged to account for social distancing. More
by charschumann
June 19, 2020
A Good day at Gates Toyota Mike was just wonderful to do business with. My wife's Selara needed a new timing belt and water pump and would have required a long wail. Mike got Mike was just wonderful to do business with. My wife's Selara needed a new timing belt and water pump and would have required a long wail. Mike got a got the Avalon and sent me on my way with the car delivered the following day. A good experience. More
by DARTHURDODGE
Employees Worked With
June 19, 2020
Excellent service Service staff was ready and available when I arrived at scheduled time-prompt service and good communication of progress-everything completed that I n Service staff was ready and available when I arrived at scheduled time-prompt service and good communication of progress-everything completed that I needed. Very pleased with the service at Gates Toyota. More
by Car Guy B
Employees Worked With
June 19, 2020
Visit for rear seat belt alarm. My 2018 Camry would occasionally show a rear seat belt alarm indicating a passenger was not buckled. The problem needed up being the way Toyta design My 2018 Camry would occasionally show a rear seat belt alarm indicating a passenger was not buckled. The problem needed up being the way Toyta designed the system for the rear seats. Brian and the crew figured it out after a call to Toyota. I am very happy with the results of the visit. More
by RSC1964
June 19, 2020
Recall We are very satisfied with Gates Toyota Service Center. They are very nice and always accommodating. Veryhelpful and explain the service being perform We are very satisfied with Gates Toyota Service Center. They are very nice and always accommodating. Veryhelpful and explain the service being performed and inform us of other issues found and need to be serviced when inspected. More
by CLR46614
June 18, 2020
Timely! I had barely dropped off my van and in about an hour or so I received a call that my transmission fluid service was completed. 👍 hour or so I received a call that my transmission fluid service was completed. 👍 More
by Tru
Employees Worked With
