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Gates Toyota - Service Center

South Bend, IN

4.4
557 Reviews

557 Reviews of Gates Toyota - Service Center

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June 15, 2020

Adding rims Excellent service, excellent product, I am very happy with my service, I was done on time with an affordable price, I will recommend to others. More

by DREGULINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Ziegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we look forward to working with you again. Thank you for your business and thanks for choosing Gates!

June 14, 2020

As always, excellent.!! I had an oil change and general all points inspection. Always efficient and prompt. They did not try to sell me other things for my car I did not ne More

by MLH4PU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sorry, I cannot remember the other employees I worked with in the Service Center, Mike McNally
Jun 15, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback about your experience with us! We are happy to hear you were well cared for in our service department and sales department. We look forward to assisting you more in the future with your 2012 Toyota as well as helping you find your next vehicle. Thank you for your business and thanks for choosing Gates!

June 12, 2020

Recall Car was done earlier than expected. The employee who drove us home and picked us up was very nice and professional. He is a 5 star employee. More

by CROGERMARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fahey
Jun 12, 2020 -

Gates Toyota responded

Hey there, Thank you for your great review! We appreciate the opportunity to assist you and help service your vehicle. Thank you for your business and thanks for choosing Gates!

June 11, 2020

Replace faulty ECU for passenger air bag in Toyoto Corrolla. Service was completed in reasonable period of time. The service man was courteous and communicated very well. he knew exactly what needed to be done. More

by AMPASCUCCI259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i dont remember who I interacted with.
Jun 11, 2020 -

Gates Toyota responded

Hey there, Thank you for your great review! We appreciate the opportunity to assist you. Thank you for your business and thanks for choosing Gates!

June 10, 2020

In and out fast with no problems. I was in for an oil change and it was easy in and out. During the visit, I was told I needed new wiper blades. This was also completed. As faith wo More

by MARKRGREEN2201
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Gates Toyota responded

Hey Mark, Thank you for your great feedback! We appreciate the opportunity to assist you and we look forward to seeing you again. Thank you for your business!

June 10, 2020

General maintenance (oil change and tire rotation) for my 2017 Toyota Avalon and 2018 Toyota 4 Runner went off without a hitch. Quick and easy! More

by SSTCBONDO
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we look forward to seeing you again. Thank you for your business!

June 08, 2020

Great and clear communication as to what was needed, recommend, and to be aware of items during the visit. Customer representatives were great as always. More

by JOHN.J.GULANICK
Recommend Dealer
Yes
Employees Worked With
Trent Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Ummel
Jun 08, 2020 -

Gates Toyota responded

Hey John, Thank you for your 5-Star rating and great feedback! We appreciate the opportunity to serve you and we will continue working hard to bring the best. If we can assist you further then please let us know. Thank you for your business and thanks for choosing Gates!

June 08, 2020

I hate that I have to take my car here because it’s no other Chevy dealership around but I’ve had my car almost 3 years and every time I’ve taken it to gates I’ve come back with issues with the service th More

by lgoodman520
Recommend Dealer
No
Employees Worked With
Brian Gardner
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2020

I had to go in to get a new battery in my Tacoma. Service was very quick to take the truck in and everyone was friendly. More

by annat
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback about your visit with us! Thank you for allowing us to assist you. Thank you for your business and thanks for choosing Gates!

May 29, 2020

Great service! Scheduled an appointment for routine maintenance and new tires. As usual, the inspection was thorough and done in a timely manner. The van drives ju More

by HM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Gates Toyota responded

Hey there, Thank you for your great review! We appreciate the opportunity to serve you and help with your vehicle needs. Thank you for your business!

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