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Gates Toyota - Service Center

South Bend, IN

4.4
557 Reviews

557 Reviews of Gates Toyota - Service Center

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April 30, 2020

Fast, efficient recall work, although the truck shakes a little when I apply the brakes since the work was done. I haven't had fine to call More

by TIMOTHY.GAVIN
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2020 -

Gates Toyota responded

Hey Timothy, Thank you for your 5-Star rating! We appreciate your your business and we are glad you chose us to assist you. I'll pass on the message and have a service advisor follow-up with you. Thank you and have a great day!

April 28, 2020

They did a great job very nice great smiles and suggested different way to help me also they whip my car down when they was done with my oil change. More

by e.lee821
Recommend Dealer
Yes
Employees Worked With
Oil change
April 27, 2020

Great team and very pleasant experience. They took care of the recall and informed me of the recall on my Avalon also which will be taken care of on my next service. You always give me great More

by RYANADVERTISING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Ziegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fahey, Landon Wiegand
Apr 27, 2020 -

Gates Toyota responded

Hey there, Thank you for your 5-Star rating and great review! We appreciate the opportunity to serve you and we look forward to working with you again. Thank you for your business and thanks for choosing Gates!

April 24, 2020

They are always very friendly and know how to fix the issue. I have complete confidence in their work and go there every time I need work done. More

by KIMANN2612
Recommend Dealer
Yes
Employees Worked With
Jarrod
Apr 24, 2020 -

Gates Toyota responded

Hey there, Thank you for your great review! We are here to help if you ever need anything and we are looking forward to assisting you again. Thank you for your business and thanks for choosing Gates!

April 24, 2020

excellent Brian got me in right away when my old Prius was sagging. He explained what they would do to determine a diagnosis and checked later to make sure I More

by MTSSNYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Gates Toyota responded

Hey Dr. Snyder, Thank you for your great review and 5-Star rating! Brian and our team work hard to keep everyone in the loop during every step in the process. Thank you for allowing us to assist you for the past 15 years and we will work hard to make it many more! Thank you for your business and thanks for choosing Gates!

April 23, 2020

Matainance Service Always do a great job on my Toyota Camry. Got a great estimate on new tires ass well. Enjoy the nice waiting area. Great Job. More

by NITROCUBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Gates Toyota responded

Hey there, Thank you for your great review and 5-Star rating! We are glad to assist you and look forward to helping you more in the future. Thank you for your business and thanks for choosing Gates!

April 20, 2020

Service on Toyota Rav4 My experience was excellent! Told me everything I needed to know and set me up for service in 6 months! Very Satisfied. Will recommend to friends! More

by DFORKER
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Gates Toyota responded

Hey there, Thank you for your 5-Star rating and great feedback! We appreciate your business and we look forward to assisting you more in the future. Thanks for choosing Gates!

April 17, 2020

Gates and customer service are one and the same As usual my experience was top notch and the service received was superior and the only thing that i missed was the reminder on the windshield More

by STEVENELOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Gates Toyota responded

Hey Steven, Thank you for your excellent feedback about your experience with us! We are glad to hear you've received superior support consistently! Also, I am sorry about the oil change reminder on the windshield. We would be glad to get you one--feel free to stop in anytime. We would love to correct this for you. Thank you for your business and thanks for choosing Gates!

April 17, 2020

Always helpful and polite. They answer question or direct me to the person I need to talk to! Make recommendations for up keep services also More

by TRACYAR130
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Crimmins
Apr 17, 2020 -

Gates Toyota responded

Hey Tracy, Thank you for your feedback about your visit with us. We appreciate the opportunity to earn your business. We're working hard to make your next visit a 5-Star experience.

April 17, 2020

Great job as always Lots of people say to not service your car at the dealer but Gates Toyota has always taken care of us. Prices are good, they do quality work, and the More

by JOHN.ANELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Crimmins
Apr 17, 2020 -

Gates Toyota responded

Hey John, Thank you for your great feedback and your 5-Star rating! We appreciate your business and we are glad to assist you at any time. Thank you for your business and thanks for choosing Gates!

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