Gates Toyota - Service Center

We had great service, this visit was for tire rotation. We also had to have the luggage rack foam replaced. Gates ordered the part & did the repair within 2 days. We love gate's service. Every time we come We also had to have the luggage rack foam replaced. Gates ordered the part & did the repair within 2 days. We love gate's service. Every time we come in. We see our original salesman Coach. More

No problems Made a appointment on a day I wanted and received a follow up email varying the time and date. when I took my truck in the waiting time was short and Made a appointment on a day I wanted and received a follow up email varying the time and date. when I took my truck in the waiting time was short and the visitors area was nice with Wi-Fi. Everyone was friendly with no problems. More

got the job done Never ever a problem getting my car fixed and always they get the job done. I never make an appointment but they get me in no matter what. Never ever a problem getting my car fixed and always they get the job done. I never make an appointment but they get me in no matter what. More

Took car in for oil change. Was told 90 min wait and it was. I chose to wait and great service. Will return for further service. was. I chose to wait and great service. Will return for further service. More

Excellent service team. Brian went to Great Lengths to service 2 trucks, one a Ford no less on a Rush bassis. So happy with everyone service 2 trucks, one a Ford no less on a Rush bassis. So happy with everyone More

Little longer than I would have liked. I waited about an hour to have my tires rotated and brakes greased. You take it from there. To me it was a little long considering I had a 9 o'clock I waited about an hour to have my tires rotated and brakes greased. You take it from there. To me it was a little long considering I had a 9 o'clock appointment. More

Prompt and efficient! Don’t want to complain but staff tried to suggest three different fluid flush operations that would have cost well,over $500. Nice try gentlemen. Don’t want to complain but staff tried to suggest three different fluid flush operations that would have cost well,over $500. Nice try gentlemen. More

Too much turnover. I have multiple vehicles and I use the oil change services. Visits in 2019 I have experienced new personnel at both the reception desk and in the oil I have multiple vehicles and I use the oil change services. Visits in 2019 I have experienced new personnel at both the reception desk and in the oil changing bays have changed. Not just once but multiple times? These changes are even more problematic when my wife is the one bringing our vehicle in. She has less mechanical knowledge and can not look for or ask why service is done or not done.. As a result I will no longer ask my wife to take our vehicles in. Gates Service has really decline! More

115 pm I brought my car in for service and while in there I had a question for Scott who got the answer and talked with Mike and am always in contact with T I brought my car in for service and while in there I had a question for Scott who got the answer and talked with Mike and am always in contact with TrentGreat people great place great service More

Excellent service The reps were pleasant & timely. One of the men drove me over to the WalMart next door so I could get some shopping done while waiting the hour for m The reps were pleasant & timely. One of the men drove me over to the WalMart next door so I could get some shopping done while waiting the hour for my oil change/complimentary 6 mo. service call. Then picked me up when I called to check if my car was ready! More